Overnight Front Desk & Revenue Auditor

The Mayton; Cary (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

The Mayton in Cary, NC is seeking a Night Auditor to safeguard smooth front desk operations and accurate nightly accounting. You will greet guests, check them in and out, handle reservations, and deliver outstanding service while supporting the front desk and accounting teams.

Responsibilities include balancing room and tax charges, auditing revenue reports, and assisting with wake-up calls. You will coordinate with departments to resolve discrepancies and provide guests with local information.

Qualifications

• 2 years of hotel experience.
• Overnight shift experience preferred.
• Knowledge of Opera PMS and M3 accounting software is a plus.
• Bi-lingual a plus.

Responsibilities

• Greet and welcome guests on arrival and during departure.
• Register guests and manage check-in/check-out promptly and courteously.
• Balance and audit room revenue and F&B revenue; assist in daily revenue reports.
• Prepare customer tracking, market segmentation, and revenue reports to ensure accurate accounting.
• Coordinate with hotel departments to resolve accounting discrepancies and to provide information.
• Assist in booking room reservations and answer hotel phone calls.
• Provide guests with accurate information about in-house and local events.
• Perform wake up calls and other assignments as requested.
• Maintain front desk and accounting operations smoothly.

Skills

Guest service

Communication

Problem solving

Organization

Computer skills

Overnight shift

Bilingual (nice to have)

Education

High School diploma

Tools

Opera PMS

M3 accounting

Job description

The Mayton in Cary, NC is seeking a Night Auditor to safeguard smooth front desk operations and accurate nightly accounting. You will greet guests, check them in and out, handle reservations, and deliver outstanding service while supporting the front desk and accounting teams.

Responsibilities include balancing room and tax charges, auditing revenue reports, and assisting with wake-up calls. You will coordinate with departments to resolve discrepancies and provide guests with local information.