Overnight Front Desk & Night Audit Specialist

Miami Lakes Hotel; Miami (FL); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with Company Support

Life Insurance

Employer-Paid Short-Term & Long-Term -

Job summary

Miami Lakes Hotel on Main, a Graham Hospitality property, seeks a Night Auditor to join our team in Miami Lakes, FL. This full-time role combines front desk duties with nightly financial reconciliation to ensure accurate daily reporting.

You will balance transactions, verify guest charges, prepare daily reports, and assist with guest requests during overnight hours. Strong attention to detail and prior hospitality experience are preferred; OPERA knowledge is a plus.

Qualifications

• High School Diploma preferred for front desk and accounting tasks.
• Experience in hotel front desk or accounting is desirable.
• OPERA system knowledge is a plus.

Responsibilities

• Perform nightly audit procedures and balance daily transactions across departments.
• Manage overnight front desk operations including guest check-ins/outs.
• Verify guest payments and resolve billing discrepancies.
• Prepare and distribute daily financial reports.
• Create invoices and manage vendor payments as needed.
• Respond to guest inquiries and maintain accurate records.

Skills

Computer proficiency

Front desk experience

Accounting experience

OPERA knowledge

Customer service

Problem solving

Written communication

Verbal communication

Multitasking

Attention to detail

Independent work

Education

High School Diploma (preferred)

Tools

OPERA system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor - Miami Lakes Hotel on Main

Guest Services Management Full Time BZY Hotel, Miami Lakes, FL, US

30+ days ago Requisition ID: 1170

Miami Lakes Hotel on Main
A Graham Hospitality Property | A Division of The Graham Companies

Are you a detail-oriented professional who thrives in a fast-paced hospitality environment? Join the team at Miami Lakes Hotel on Main, the only full-service resort-style hotel in the Miami Lakes area.

Perfectly situated on vibrant Main Street, our hotel is surrounded by upscale boutiques, a 17-screen Cineplex, and over a dozen dining options — all just steps from our doors. As part of Graham Hospitality, a division of The Graham Companies, we are proud to deliver exceptional guest experiences rooted in service excellence and community.

Position Overview

The Night Auditor plays a vital role in ensuring a seamless guest experience while overseeing nightly front desk and financial operations. This position combines hospitality, customer service, and accounting responsibilities to support the hotel’s operational and financial accuracy during overnight hours.

If you enjoy working independently, providing outstanding guest service, and ensuring precision in financial reporting, this opportunity is for you.

Key Responsibilities

Perform nightly audit procedures and balance daily transactions from all departments

Manage overnight front desk operations, including guest check-ins and check-outs

Verify guest payments and resolve billing discrepancies

Prepare and distribute daily financial reports

Create invoices, process billing, and manage vendor or contractor payments as needed

Schedule wake-up calls and fulfill concierge-style guest requests

Respond to guest inquiries, concerns, and complaints with professionalism and urgency

Ensure all end-of-day procedures are properly completed across departments

Answer calls regarding reservations and general hotel information

Maintain accurate documentation and records

Perform additional duties as assigned to support hotel operations

What You Bring

High School Diploma (preferred)

Strong computer proficiency (data entry, accounting systems, invoicing, word processing)

Prior hotel front desk or accounting experience preferred

OPERA system knowledge a plus

Exceptional customer service and problem-solving skills

Strong written and verbal communication skills

Ability to multitask, prioritize, and meet deadlines in a fast-paced environment

Excellent attention to detail and organizational skills

Ability to work independently with minimal supervision

Why Join Graham Hospitality?

At Miami Lakes Hotel on Main, we believe in taking care of our team just as well as we take care of our guests.

We offer a competitive and comprehensive benefits package, including:

Generous Paid Time Off

401(k) with Company Support

Life Insurance

Employer-Paid Short-Term & Long-Term Disability

If you're looking to grow your hospitality career with a respected organization known for stability, community presence, and employee investment, we invite you to apply today.

Become part of a team where service, excellence, and opportunity come together.