Overnight Front Desk & Night Audit Pro

Homewood Suites Prattville; Fays (AL); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Homewood Suites Prattville is seeking a Night Auditor to perform nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins/check-outs, process reservations, and respond to inquiries to ensure a smooth overnight operation.

This role requires proactive thinking, cash drawer accuracy, and coordination with Front Office management. The position includes benefits and a team-focused environment at the Prattville property.

Qualifications

• Experience with cash handling and guest service is preferred.
• Overnight/front desk experience is a plus.
• Strong communication and problem-solving abilities are essential.

Responsibilities

• Complete nightly audit functions and ensure accuracy of cash drawer at shift start and end.
• Greet, register, and assign rooms to guests; assist with check-ins/check-outs.
• Process guest registrations and collect payments; prepare express checkout folios.
• Maintain room status inventory and lobby cleanliness as needed.
• Communicate shift information to the next team and hotel departments.
• Provide information on hotel services and directions to guests.

Skills

Guest service

Cash handling

Front desk operations

Team communication

Problem solving

Job description

Homewood Suites Prattville is seeking a Night Auditor to perform nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins/check-outs, process reservations, and respond to inquiries to ensure a smooth overnight operation.

This role requires proactive thinking, cash drawer accuracy, and coordination with Front Office management. The position includes benefits and a team-focused environment at the Prattville property.