Overnight Front Desk Host | Mountain Guest Services

Mountain Capital Partners, LLC; Flagstaff (AZ); Sur place; USD 17 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Uniform provided

Season pass

Résumé du poste

Arizona Snowbowl is seeking an Overnight Front Desk Attendant to manage the front desk from 10pm to 7am. You will greet guests, check in/out late arrivals and walk-ins, and respond to questions and emergencies while ensuring a safe and welcoming environment.

Ideal candidates have prior guest services or reservations experience and can maintain a high level of professionalism in outdoor, winter conditions. Uniforms are provided and safety policies must be followed.

Qualifications

• Previous experience in guest services or reservations or 6 months of prior Arizona Snowbowl experience preferred.

Responsabilités

• Present friendly customer service and act as Mountain Host for guests.
• Check-In and out guests between 10pm and 7am; handle late arrivals and walk-ins.
• Respond to guest requests, concerns, or emergencies promptly.
• Replace light bulbs, assist with televisions, relight fireplaces as needed.
• Communicate facilities issues to maintenance and follow up.
• Greet guests and provide directions or information.
• Monitor safety by locking doors after hours and ensuring no hazards with appliances.
• Maintain uniform and professional appearance; follow handbook policies.
• Collect trash and keep public areas clean; shovel snow when required.

Connaissances

Guest services

Reservations

Description du poste

Arizona Snowbowl is seeking an Overnight Front Desk Attendant to manage the front desk from 10pm to 7am. You will greet guests, check in/out late arrivals and walk-ins, and respond to questions and emergencies while ensuring a safe and welcoming environment.

Ideal candidates have prior guest services or reservations experience and can maintain a high level of professionalism in outdoor, winter conditions. Uniforms are provided and safety policies must be followed.