Overnight Front Desk Auditor — Path to Advancement

Lexima Lodging; Charlotte (NC); Presencial; USD 21.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Employee discounts on hotel rooms and

Opportunities for advancement within

Professional development opportunities

Positive and supportive work

Descripción de la vacante

Lexima Lodging in Charlotte, NC is seeking a reliable part-time Night Auditor to oversee front desk operations during the overnight shift. You will handle guest check-ins/outs, process payments, and complete daily financial and operational tasks to ensure a smooth overnight operation.

The ideal candidate has strong customer service skills, excellent attention to detail, and the ability to multitask in a fast-paced environment.

Formación

• Previous experience as a night auditor or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Excellent attention to detail and problem-solving skills.
• Flexibility to work overnight shifts, including weekends and holidays.

Responsabilidades

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Conocimientos

Night audit experience

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Overnight shift flexibility

Herramientas

Reservation systems

Microsoft Office

Descripción del empleo

Lexima Lodging in Charlotte, NC is seeking a reliable part-time Night Auditor to oversee front desk operations during the overnight shift. You will handle guest check-ins/outs, process payments, and complete daily financial and operational tasks to ensure a smooth overnight operation.

The ideal candidate has strong customer service skills, excellent attention to detail, and the ability to multitask in a fast-paced environment.