Overnight Front Desk Auditor – Luxury Resort

Pyramid Global Hospitality; Palm Coast (FL); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Pyramid Global Hospitality is seeking a Night Auditor for the Hammock Beach Golf Resort & Spa, a premier Pyramid property in Palm Coast, FL. The Night Auditor will manage front desk tasks overnight, ensuring an accurate guest experience and smooth operations.

The ideal candidate is detail-oriented, customer-focused, and capable of working the 11pm–7am shift, providing exceptional service and clear communication with guests and colleagues.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to work overnight hours.
• Computer skills.
• Strong attention to detail.
• Outgoing and engaging personality.

Responsabilités

• Check guests in, ensuring proper credit is received and accurate information is recorded.
• Handle overnight operations from 11pm to 7am with professionalism.
• Maintain house bank and security procedures.
• Generate, print, and distribute daily and weekly reports.
• Resolve guest issues to WOW and recover when needed.
• Promote and sell hotel programs and services.
• Coordinate with other departments to share pertinent information.

Connaissances

Attention to detail

Excellent communication

Computer skills

Guest service

Team collaboration

Formation

High school diploma or equivalent

Description du poste

Pyramid Global Hospitality is seeking a Night Auditor for the Hammock Beach Golf Resort & Spa, a premier Pyramid property in Palm Coast, FL. The Night Auditor will manage front desk tasks overnight, ensuring an accurate guest experience and smooth operations.

The ideal candidate is detail-oriented, customer-focused, and capable of working the 11pm–7am shift, providing exceptional service and clear communication with guests and colleagues.