Overnight Front Desk Auditor — Guest-Focused & Safe

MAJC; Houston (TX); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Concord Hospitality is seeking a Night Auditor to join the front desk team, serving guests during the overnight shift with a focus on hospitality and accuracy. You’ll work independently, balancing the day’s transactions and ensuring a safe, welcoming lobby.

Responsibilities include processing payments, handling calls, coordinating reservations, and preparing for the next day’s events. The role emphasizes integrity, proactive service, and adherence to emergency procedures.

Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etc
• Dispatch shuttle for guest arrival and departure
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Occasionally set up meeting room for next day events
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Job description

Concord Hospitality is seeking a Night Auditor to join the front desk team, serving guests during the overnight shift with a focus on hospitality and accuracy. You’ll work independently, balancing the day’s transactions and ensuring a safe, welcoming lobby.

Responsibilities include processing payments, handling calls, coordinating reservations, and preparing for the next day’s events. The role emphasizes integrity, proactive service, and adherence to emergency procedures.