Overnight Front Desk Auditor — Guest Experience Leader

Grand Hyatt; Atlanta (GA); Presencial; USD 38.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commissions (opportunity)

Benefits after 30 days

Medical/Dental/Vision Insurance

Flexible Spending Accounts

Disability and Life Insurance

Paid Time Off & Holidays

Educational Assistance

Hotel room nights discount

401(k) with Employer Match

Headspace subscription

Descripción de la vacante

Grand Hyatt Atlanta in Buckhead is seeking a Night Audit Front Office Associate responsible for guest registration, processing payments, and communicating hotel services and promotions. This overnight role offers visibility and direct impact on guest experience.

The position requires strong communication, the ability to stand long shifts, and a service-focused mindset. Hyatt values performance, rewards opportunity, and provides benefits after 30 days, including insurance and 401(k).

Formación

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsabilidades

• Register guests and assist with payment processing.
• Communicate hotel services and promotions to guests.
• Respond to guest inquiries and requests.
• Work overnight on the 3rd shift and occasionally PM shifts.

Conocimientos

Customer service

Verbal & written communication

Guest relations

Stamina

Descripción del empleo

Grand Hyatt Atlanta in Buckhead is seeking a Night Audit Front Office Associate responsible for guest registration, processing payments, and communicating hotel services and promotions. This overnight role offers visibility and direct impact on guest experience.

The position requires strong communication, the ability to stand long shifts, and a service-focused mindset. Hyatt values performance, rewards opportunity, and provides benefits after 30 days, including insurance and 401(k).