Overnight Front Desk Auditor

KMG Hotels; Chesterfield (MO); On-site; USD 20,664 - 30,307; Full time

Job summary

KMG Hotels in Chesterfield, Missouri is seeking a Night Auditor to greet guests, check in and out efficiently, and ensure a smooth overnight operation. You will handle front desk duties, process reservations, manage cash handling, and maintain safety and security procedures while delivering warm, professional service.

The role requires strong communication, basic math, and the ability to work nights, weekends, and holidays, contributing to guest satisfaction and smooth hotel operations.

Qualifications

• High School diploma or equivalent.
• Additional language skills preferred but not required.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests.
• Basic math skills are used when handling cash.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Register guests and assigns rooms.
• Accommodates special requests whenever possible.
• Thoroughly understand and adhere to proper credit and cash handling policies and procedures.
• Knows room locations, types of rooms available, room status, and room rates.
• Possesses a working knowledge of the reservations department.
• Takes same-day reservations and future reservations when necessary.
• Knows cancellation procedures.
• Knows how to use front office equipment.
• Uses proper telephone etiquette.
• Knows all safety and emergency procedures.
• Maintains the cleanliness and neatness of the front desk area.
• Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Skills

Communication skills

Reading & writing

Cash handling

Problem solving

Flexible schedule

Guest service

Education

High School diploma or equivalent

Job description

KMG Hotels in Chesterfield, Missouri is seeking a Night Auditor to greet guests, check in and out efficiently, and ensure a smooth overnight operation. You will handle front desk duties, process reservations, manage cash handling, and maintain safety and security procedures while delivering warm, professional service.

The role requires strong communication, basic math, and the ability to work nights, weekends, and holidays, contributing to guest satisfaction and smooth hotel operations.