Overnight Field Operations Supervisor – Mobile Patrol

Securitas Security Services USA, Inc.; Wilmington (MA); On-site; USD 32,000 - 41,000; Full time

Job summary

Securitas USA in Wilmington, MA is seeking a Field Operations Supervisor to oversee overnight Mobile Patrol operations across multiple client locations. This hands-on leadership role coordinates officers, responds to incidents, and ensures patrols are completed on time.

You will monitor patrol routes, reallocate resources as needed, and use TrackTik and GPS to verify tours and reports. This full-time overnight position requires strong communication, vigilance, and the ability to balance field

Qualifications

• Experience supervising overnight security teams.
• Ability to coordinate across multiple client locations.
• Strong attention to detail and safety accountability.

Responsibilities

• Supervise Mobile Patrol Officers conducting security tours and site inspections across multiple client locations.
• Monitor officer locations and tour progress throughout the shift.
• Coordinate route order and timing to ensure required patrols are completed within scheduled windows.
• Re‑route or reassign officers when call‑outs, urgent requests, or site issues affect coverage.
• Respond to alarms, access issues, suspicious activity, property damage, and other incidents identified during patrols.
• Coordinate with local law enforcement when incidents require a joint response.
• Maintain regular communication with officers for check‑ins, direction, and safety accountability.
• Review digital tour and incident reports for accuracy and completeness.
• Follow up on missed, late, or incomplete patrols and address recurring issues.
• Monitor patrol vehicle condition, mileage, and safe operation.
• Escalate significant incidents and operational concerns to branch or client leadership as appropriate.

Skills

Leadership

Field supervision

Communication

Incident response

Multi-site coordination

Tools

TrackTik

GPS

Security reporting software

Job description

Securitas USA in Wilmington, MA is seeking a Field Operations Supervisor to oversee overnight Mobile Patrol operations across multiple client locations. This hands-on leadership role coordinates officers, responds to incidents, and ensures patrols are completed on time.

You will monitor patrol routes, reallocate resources as needed, and use TrackTik and GPS to verify tours and reports. This full-time overnight position requires strong communication, vigilance, and the ability to balance field