Overnight Field Operations Manager, Security & QA

Titan-Security-Group; Chicago (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical and dental insurance

Career growth opportunities

Training & development

Job summary

Titan Security is hiring a Field Operations Manager to support select accounts. This overnight, 3rd shift role reports to the Director of Operations and focuses on QA and compliance for team members. The position requires leading security staff, ensuring safety, and maintaining documentation.

The role offers benefits such as PTO, holidays, medical and dental insurance, and opportunities for career advancement. The team works to meet client security needs with integrity and accountability.

Qualifications

• Must be at least 21 years of age.
• High School diploma or GED.
• 2 years of experience as a Security Lead and/or Supervisor, or similar.
• Able to obtain Illinois PERC, FOID and Driver's license.
• Able to pass pre-employment drug screening and background checks.
• Must read/write/speak English.
• Must meet physical requirements (lift 75+ lbs, patrols, stairs, weather).
• Proficient with MS Office.

Responsibilities

• Train team members in customer service and QA/compliance.
• Monitor and coach staff; manage attendance, discipline, performance docs.
• Support HR in hiring, training, onboarding, and terminations.
• Respond to escalated security issues or emergencies.
• Prepare reports on incidents, personnel, and trends.
• Work a flexible schedule including weekends.
• Other duties as assigned.

Skills

Security leadership

HS diploma

PERC/FOID

Background check

English fluency

Physical ability

MS Office

Education

HS diploma/GED

Tools

Microsoft Office

Job description

Titan Security is hiring a Field Operations Manager to support select accounts. This overnight, 3rd shift role reports to the Director of Operations and focuses on QA and compliance for team members. The position requires leading security staff, ensuring safety, and maintaining documentation.

The role offers benefits such as PTO, holidays, medical and dental insurance, and opportunities for career advancement. The team works to meet client security needs with integrity and accountability.