Overnight Field Operations Leader

Titan Security Group; Chicago (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Career growth

Skills-enhancing training

Job summary

Titan Security is seeking a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned to their accounts.

This is a 3rd Shift Overnight Position. Must have at least 1 year of continuous managerial experience (preferably in security or a related field) to be considered.

Qualifications

• Must be at least 21 years of age.
• High School diploma or GED.
• 2 years of experience as a Security Lead and/or Supervisor or related customer service experience.
• Able to obtain and maintain PERC, FOID, and Driver’s license.
• Able to pass pre-employment drug screening and background checks.
• Able to read, write, speak, and understand English.
• Able to meet physical requirements and perform patrols.
• Proficient with Microsoft Office software.

Responsibilities

• Train team members in customer service and complete QA and compliance procedures.
• Monitor and coach staff, including attendance, discipline, and performance reviews.
• Support HR in hiring, training, onboarding, and terminations.
• Respond to escalated security issues or emergencies appropriately.
• Compile and prepare reports on incidents, personnel activities, and trends.
• Work a flexible schedule including weekends.
• Other duties as assigned.

Skills

Leadership

Communication

Training

Education

High School Diploma or GED

2 years as Security Lead/Supervisor

Tools

MS Office

PERC processing

FOID processing

Driver's license

Job description

Titan Security is seeking a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned to their accounts.

This is a 3rd Shift Overnight Position. Must have at least 1 year of continuous managerial experience (preferably in security or a related field) to be considered.