Overnight EVS & Housekeeping Manager

Compass Group USA; New York (NY); On-site; USD 66,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, is seeking an Operations Manager to oversee support services in healthcare facilities. You will coordinate frontline associates and serve as a liaison between administration and unit departments, ensuring high-quality service.

Responsibilities include establishing standards, planning schedules, hiring and training, supervising staff, and coordinating external services, with opportunities to impact patient care and facility operations.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer contact.
• Effective written and oral communication.
• Ability to multi-task and prioritize.
• Adaptability in a changing and stressful environment.
• Demonstrated initiative, responsibility, flexibility, and leadership.
• Knowledge of contract administration and office procedures.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).
• Bachelor's degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures.
• Plans staff schedules to ensure adequate services.
• Assists in hiring, interviewing, and training new associates.
• Orients and supervises supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations.
• Prepares monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff and other departments.
• Coordinates outside services (Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Customer service focus

Written & oral communication

Leadership

Ability to multi-task

Problem solving

Education

Bachelor's degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare, a Compass Healthcare company, is seeking an Operations Manager to oversee support services in healthcare facilities. You will coordinate frontline associates and serve as a liaison between administration and unit departments, ensuring high-quality service.

Responsibilities include establishing standards, planning schedules, hiring and training, supervising staff, and coordinating external services, with opportunities to impact patient care and facility operations.