EVS & Housekeeping Operations Manager

Compass Group USA; City of Rochester (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Employee Assistance Program

FSAs

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, is seeking an Operations Manager to direct and oversee support services for the department. You will coordinate frontline associates and act as a liaison between administration and unit departments to deliver top-tier service.

Responsibilities include setting standards, staffing planning, hiring and training, supervising staff, conducting inspections, and monthly goal reporting.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer contact.
• Ability to communicate effectively in written and oral formats.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Knowledge of contract administration and office procedures.
• Proficient MS Office skills; Word, Excel, PowerPoint, Outlook.

Responsibilities

• Establish and annually review standards and procedures for staff.
• Plan work and staffing schedules to ensure adequate services.
• Assist in hiring, interviewing, and training new associates.
• Orient, develop, and supervise supervisory/housekeeping staff.
• Conduct inspections and make facility recommendations.
• Prepare monthly reporting of goals and plans.
• Provide staff education and ongoing training.
• Coordinate with staff, administration, and other departments.

Skills

Supervisory experience

Communication skills

Multitasking

Leadership

Organizational skills

Education

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare, a Compass Healthcare company, is seeking an Operations Manager to direct and oversee support services for the department. You will coordinate frontline associates and act as a liaison between administration and unit departments to deliver top-tier service.

Responsibilities include setting standards, staffing planning, hiring and training, supervising staff, conducting inspections, and monthly goal reporting.