Overnight Customer Service Rep: $29–$34/hr + $4 Shift Diff

Uline; Racine (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance and 401(k) with 6% 1‑

Bonus programs

Job summary

Uline, a family-owned company, seeks an Overnight Customer Service Representative to build customer relationships and deliver legendary service. This on-site, full-time role offers 4- or 5-day schedules, with weekends included, at the Kenosha branch.

Join a fast-growing team with comprehensive training, on-site facilities, and strong benefits to support long-term career success at Uline.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Listening

Communication skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned company, seeks an Overnight Customer Service Representative to build customer relationships and deliver legendary service. This on-site, full-time role offers 4- or 5-day schedules, with weekends included, at the Kenosha branch.

Join a fast-growing team with comprehensive training, on-site facilities, and strong benefits to support long-term career success at Uline.