Overnight CSR: Bilingual Cash & Customer Service

The Pay O Matic Corporation; New York (NY); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Sick Leave

Short-term incentives

Job summary

Pay-O-Matic is seeking a Front-Line Customer Service Representative in Bronx, NY, for full-time overnight shifts. You will handle POS transactions, provide outstanding guest service, and follow security and bank compliance guidelines. Bilingual English/Spanish skills and availability to float to nearby stores are required.

The role emphasizes accuracy, teamwork, and a positive customer-focused environment at our NYC locations.

Qualifications

• Prior experience in customer service.
• Previous experience handling financial transactions.
• Fluency in both English and Spanish required.
• Experience with Microsoft Office and general computer literacy.
• Must be available to work (float) at nearby locations when needed.

Responsibilities

• Deliver exceptional guest service, ensuring a positive customer experience.
• Use Point-Of-Sale (POS) system for all transactions
• Open and close the store when required.
• Process money transfer transactions and manage POS operations.
• Maintain compliance with banking-related rules and company policies.
• Sustain loss prevention protocols and safeguard company funds.

Skills

Customer service

Bilingual English/Spanish

POS transactions

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Pay-O-Matic is seeking a Front-Line Customer Service Representative in Bronx, NY, for full-time overnight shifts. You will handle POS transactions, provide outstanding guest service, and follow security and bank compliance guidelines. Bilingual English/Spanish skills and availability to float to nearby stores are required.

The role emphasizes accuracy, teamwork, and a positive customer-focused environment at our NYC locations.