Overnight Concierge — Senior Living Hospitality

Solera Senior Living; Kensington (MD); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Immediate pay access

Tuition reimbursement

Comprehensive medical benefits withgym

Dental, vision, life, and disability保险

401(k) retirement plan with company 2%

Paid holidays and paid time off

Employee Assistance Program (EAP)

Perks and employee discount programs

Supportive, team-oriented workplace

Job summary

Solera Senior Living in Kensington is seeking a compassionate Part Time Overnight Concierge who will be the first smiling face our residents and guests see each day, setting a tone of hospitality and service excellence. You’ll greet residents, families, and visitors, answer phones, assist with clerical tasks, coordinate move-ins, and support events, while upholding confidentiality and Solera’s policies.

The role supports a team-oriented culture, offers career growth, immediate pay access,

Qualifications

• Customer service or receptionist experience preferred.
• Strong interpersonal and written/verbal communication skills.
• Proficiency with office equipment and basic data entry.
• Ability to maintain confidentiality and resident rights.
• Organizational skills and ability to prioritize tasks.
• Professional and courteous demeanor with seniors.
• Annual flu vaccine required.

Responsibilities

• Greet residents, families, and visitors, creating a warm and professional first impression.
• Answer phones promptly with proper community greeting and route calls/messages as needed.
• Sort and distribute mail to appropriate departments.
• Provide clerical support, including typing, filing, data entry, and handling correspondence.
• Escort visitors, residents, or families as needed to suites or community areas.
• Maintain accurate referral, mailing list, and customer information databases.
• Assist with the move-in process, ensuring all documentation and steps are completed accurately.
• Support special events with setup and tear down as needed.
• Uphold confidentiality, resident rights, and Solera’s policies and standards.
• Promote a safe and secure environment for residents, guests, and team members.
• Collaborate with other departments and foster a positive, team-oriented environment.
• Perform other duties as assigned by the Director of Community Development.

Skills

Customer service

Interpersonal communication

Organizational skills

Written & verbal communication

Teamwork

Tools

Copier

Phone system

Data entry

Job description

Solera Senior Living in Kensington is seeking a compassionate Part Time Overnight Concierge who will be the first smiling face our residents and guests see each day, setting a tone of hospitality and service excellence. You’ll greet residents, families, and visitors, answer phones, assist with clerical tasks, coordinate move-ins, and support events, while upholding confidentiality and Solera’s policies.

The role supports a team-oriented culture, offers career growth, immediate pay access,