Concierge (PT Overnight Weekends)

Southern Land Company; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking company as a Concierge in Philadelphia! This role offers an exciting opportunity to provide world-class customer service in a luxury apartment setting. You'll be the first point of contact for guests and residents, ensuring a welcoming atmosphere while managing requests and maintaining a secure environment. With a focus on organization and communication, you'll thrive in this fast-paced role. Enjoy a competitive hourly wage and the chance to be part of a community that values quality and innovation. If you're passionate about service and detail-oriented, this is the perfect opportunity for you!

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k with Match

Paid Time Off

Qualifications

• Must have excellent organizational and communication skills.
• Ability to work independently and manage multiple tasks.
• Experience in customer service is essential.

Responsibilities

• Greet guests and residents warmly and professionally.
• Complete resident requests and maintain the database.
• Research local options for dining and entertainment.

Skills

Microsoft Office

Customer Service

Organizational Skills

Communication Skills

Confidentiality

Time Management

Education

High School Diploma or Equivalent

2+ Years Practical Experience

Fair Housing Training

Tools

YARDI Property Management Software

Job description

Job Details

Job Location: Josephine Operations - Philadelphia, PA

Salary Range: $22.00 - $24.00 Hourly

Job Shift: Graveyard

Description

Why Southern Land?

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionals—all in-house and working together every day to envision and create uniquely beautiful places.

Position Summary

Southern Land Company, a national real estate development and construction firm is seeking a full-time Concierge to join our dynamic team in Philadelphia, PA.This is a part-time role covering Friday and Saturday overnight shifts from 11pm-7am.

Josephineis offering an exciting opportunity for an individual who is passionate about providing world class customer service.The successful candidate must possess excellent organizational and communication skills with a flawless attention to detail and a demonstrated ability to work independently.

Josephine is a twenty-seven-story building featuring 254 luxury apartments that include studios, 1, 2, 3, and penthouse accommodations. Josephine boasts best-in-class amenities, including a 27^th floor sun-facing pool, poolside bar and lounge, cutting edge athletic studio, social lounge, a secured parking garage, and a myriad of many other amenities.

Primary Responsibilities

• Warmly greet all guests and residents, demonstrating professional demeanor with all interactions.
• Accept reservations for events, classes, kid’s corner parties, etc.
• Promptly complete all resident requests, phone calls, questions, concerns.
• Maintain resident data base by entering data and generating Resident Directory.
• Monitor and secure lobby and ensure common and entry areas are clean and orderly.
• Research local area dining, entertainment, shopping options, etc. to answer resident and guest questions about the neighborhood.
• Provide directions, recommendations and reservations when requested.
• Pick up and deliver items as requested, including mail distribution.
• Knowledge of emergency procedures and assist/respond accordingly when necessary.
• Performing other duties as requested by management.

Skills/Knowledge/Experience

• Strong working knowledge of Microsoft Office.
• Ability to keep sensitive information highly confidential.
• Excellent written and verbal communication skills.
• Strong and pleasant telephone and interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
• Ability to work independently, prioritize work and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Education and Experience

• High school diploma or equivalent
• 2+ years practical experience
• Fair Housing training
• YARDI property management software experience preferred

Company Overview

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.

We Have…

• A strong brand recognized for quality, performance, and artistry
• Guiding principles of creativity and innovation
• An open mind for new ideas and creative methods
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at www.southernland.com.

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

Qualifications

Required Education and Experience

• High school diploma or equivalent
• 2+ years practical experience
• Fair Housing training

Preferred Education and Experience

• YARDI property management software experience