Overnight Closer/Cleaner

Planet Fitness; Essex Junction (VT); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking friendly and motivated individuals to join their front desk team. This role is pivotal in creating a positive experience for members and guests through exceptional customer service. Responsibilities include greeting visitors, managing front desk operations, and addressing member inquiries. With a focus on providing a fun and laid-back work environment, this position offers flexible scheduling and opportunities for job advancement. If you're passionate about helping others and enjoy a dynamic work atmosphere, this is the perfect opportunity for you!

Benefits

Free Membership

Flexible Scheduling

Paid training

Job advancement opportunities

Fun work environment

Qualifications

• Customer service background preferred for creating a positive member experience.
• Basic computer proficiency is necessary for handling front desk duties.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk duties and facilitate updates to member accounts.

Skills

Customer service

Basic computer proficiency

Punctuality

Reliability

Diplomacy

Education

High school diploma or equivalent

Job description

Planet Fitness is hiring!

We are looking for friendly, professional, and highly motivated team players to join our amazing team.

Benefits Include:

1. Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide.
2. Flexible Scheduling
3. Paid training
4. Job advancement opportunities
5. A fun, laidback place to work!

Job Summary:

Members of our front desk staff will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.

Essential Duties and Responsibilities

1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all front desk related duties.
3. Facilitate needed updates to members’ accounts.
4. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager, or Lead Manager as needed.
5. Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements:

1. Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.
2. Customer service background preferred.
3. Basic computer proficiency.
4. Punctuality and reliability are a must.
5. Demonstrate diplomacy in all interactions while using appropriate behavior and language.
6. Must be 18 years of age or older.

Physical Demands:

1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Must be able to occasionally lift up to 50 lbs.
4. Will occasionally encounter cleaning chemicals on shift.