Overnight Client Safety Navigator (On-Call) - WRA

HealthRIGHT 360; San Mateo (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

HealthRIGHT 360 is seeking a Client Safety Navigator to help maintain a safe, supportive treatment environment across our Laurel House program. The role involves coordinating safety protocols, assisting in crisis interventions, and documenting incidents to support recovery-focused care.

Ideal candidates will hold a high school diploma, possess First Aid and CPR certifications, and maintain a valid California driver’s license. Prior experience in behavioral health settings is a plus.

Qualifications

• High School diploma or equivalent.
• First Aid Certification within 30 days of employment.
• CPR Certification within 30 days of employment.
• Valid California driver’s license.
• Bachelor’s degree preferred.

Responsibilities

• Performs hourly Rest Assured Scans to ensure client safety and facility security.
• Performs crisis intervention and communicates with treatment team as needed.
• Documents client updates and incidents in the facility log daily.
• Provides CPR and First Aid as needed; may work weekends and holidays.

Skills

Culturally competent

Microsoft Office familiarity

Education

High School diploma or equivalent

First Aid Certification

CPR Certification

Valid California driver’s license

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

This is a union eligible position.

This is a union eligible position.

Job Summary

HealthRIGHT 360, a family of programs, is located across 13 different counties in California. HealthRIGHT 360 provides an array of medical and behavioral health services to some of the most marginalized populations, ranging from primary care, mental health services, detox, substance use disorder treatment in both residential and outpatient settings, and transitional services for the criminal justice population.

The Laurel House is a specialized program for men, offering individualized and integrated clinical services tailored to meet the unique and complex needs of each participant. Our comprehensive approach includes individual counseling, group therapy, and educational sessions focused on supporting recovery from substance use disorders and related addictive behaviors, such as eating disorders and nicotine dependence. In addition, we provide targeted services to address co‑occurring mental health conditions, trauma and abuse recovery, emotional regulation, relapse prevention, health and wellness, relationship building, community connection, self-esteem, and personal empowerment—focusing on issues that are particularly relevant to men.

The Client Safety Navigator is a member of an interdisciplinary team who maintains and assesses the safety and security of the program and its residents while providing a supportive treatment environment.

Client Safety Navigators are responsible for maintaining and assessing the safety and security of the program and its residents while providing a supportive treatment environment. Through effective communication, Client Safety Navigators relay relevant information to other members of the interdisciplinary team and perform crisis interventions as needed. Client Safety Navigators ensure that the treatment environment is safe and welcoming.

Key Responsibilities

Safety and Security Responsibilities:

• Performs hourly Rest Assured Scans to ensure and maintain accountability of all clients and the safety and security of the facility.
• Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
• Documents client updates and incidents in the facility log daily.
• Performs CPR and First Aid as needed. May work weekends and holidays as needed.

Other Responsibilities

• Documents and accurately distributes client money, ensures client medications are securely stored and properly accounted for and hold facility keys and floater cellular phones.
• As needed, transports clients in company vehicle to offsite appointments related to their treatment.
• Attends required trainings and meetings.
• Providing a welcoming culture; greeting clients with courtesy and respect, handling general inquiries; providing informational resources; interacting tactfully and professionally with all.

And perform other duties as assigned.

Qualifications

Education, Certification, and Experience

• High School diploma or equivalent.
• First Aid Certified within 30 days of employment.
• CPR Certified within 30 days of employment.
• A valid California driver’s license.
• Drug and Alcohol Registration recognized by DHCS is preferred.
• Preferably a bachelor’s degree in a related field.

Knowledge

• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet

applications.

• Experience working successfully with issues of substance abuse, mental health, criminal

background, and other potential barriers to economic self-sufficiency.

• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and livescan.