Overnight Cleaning Supervisor

Lake Nona Wave Hotel; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Team member travel program

Unlimited Friends and Family rates

Comprehensive health coverage

401(k) with company match

Employee Assistance Program

Paid vacation and holidays

Exclusive discounts at partner brands

Team member meals, uniforms, parking

Job summary

CoralTree Hospitality is seeking an Overnight Public Area Cleaning Supervisor to lead the overnight cleaning team across front-of-house and back-of-house spaces, ensuring pristine lobby, restrooms, lounges, and dining venues before morning operations.

You'll supervise attendants, perform heavy-duty cleaning, coordinate with Night Audit, Security, and Engineering, and maintain safety and chemical compliance while ensuring a superb guest experience at Lake Nona Wave Hotel.

Qualifications

• Minimum 1–2 years in hotel housekeeping or public area cleaning.
• Experience leading a team preferred.
• Ability to work overnight, weekends, holidays.
• English language proficiency.

Responsibilities

• Lead overnight cleaning and supervise attendants across public zones.
• Coordinate nightly tasks and zone assignments.
• Clean and inspect Bacan, Garni and Nectar outlets nightly.
• Deep clean and restock lobby restrooms nightly.
• Maintain lobby presentation and safety standards.
• Manage supplies, linen, and equipment; restock as needed.
• Collaborate with Night Audit, Security, and Engineering.
• Submit work orders for maintenance issues.
• Prepare nightly shift handover log.

Skills

Cleaning techniques

Overnight shift experience

Team leadership

English proficiency

Job description

Overview

The Overnight Public Area Cleaning Supervisor oversees the overnight cleaning team to maintain elevated standards of cleanliness, presentation, and sanitation across all front-of-house and back-of-house public spaces. This role ensures high-touch and high-traffic areas, including the main lobby, public restrooms, Bacan restaurant, Garni / lounge areas, Nectar Pool Bar and other areas—are meticulously detailed, sanitized, and reset before morning operations begin.

At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• Share the Experience: Enjoy unlimited Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.

As a member of the Lake Nona Wave Hotel team, you'll also benefit from:

• Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
• Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
• Complimentary Convenience and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.

Responsibilities

• Lead Hands-On Cleaning Execution: Actively clean alongside the overnight team every night, leading by example and directly performing heavy-duty cleaning tasks, detailing, and sanitation across assigned public zones.
• Supervise and Direct Shift Operations: Coordinate and oversee the overnight public area attendants, assigning specific zones, detailing duties, and specialized nightly tasks to ensure complete coverage.
• Maintain and Clean Food & Beverage Outlets: Actively clean, detail, and inspect premier dining and lounge venues—including Bacan, Garni and Nectar Room—ensuring floors, baseboards, dining surfaces, host stations, and bar perimeter areas are spotless for morning service.
• Execute Deep Cleaning of Public Restrooms: Directly participate in and oversee the nightly scrubbing, sanitizing, polishing, and restocking of all lobby and public restrooms to maintain pristine luxury hygiene standards.
• Maintain Lobby and Entryway Presentation: Directly detail the main entrance, lobby lounge, elevators, and corridors, including dusting design elements, polishing glass and metal accents, and staging furniture to property specifications.
• Enforce Safety & Chemical Compliance: Model and enforce OSHA standards and Safety Data Sheet (SDS) procedures, ensuring all cleaning chemicals and equipment are handled, diluted, labeled, and stored properly.
• Manage Supplies, Linen & Equipment Care: Monitor nightly cleaning supplies and guest amenities, restock carts and custodial closets, and ensure all vacuums and commercial machines are emptied, cleaned, and properly stored after use.
• Coordinate Cross-Departmental Overnight Needs: Collaborate closely with Night Audit, Security, and Engineering to handle overnight guest calls, secure public spaces, and submit work orders for any facility or lighting issues.
• Facilitate Shift Transition & Turnover: Complete a nightly shift log summarizing hands-on projects completed, team attendance, supply needs, and maintenance tickets to ensure a smooth handover to the morning housekeeping leadership team.

Qualifications

• Knowledge of proper cleaning techniques and chemical handling, requirements, and use of equipment.
• Minimum 1–2 years of housekeeping or public area cleaning experience in a hotel setting, with team-lead experience preferred.
• Ability to work overnight shifts, weekends, and holidays with high self-direction and attention to detail.
• Understanding in English both verbal and non-verbal.
• Ability to perform job functions with attention to detail, speed, and accuracy
• Ability to ascertain departmental training needs and provide such training
• Ability to direct the performance of staff and follow up with corrections when needed
• Ability to input and access information in the property management system/computers

Working Environment/Physical Demands:

• While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic office supply chemicals.
• The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
• While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

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