Overnight Campus Host — Welcoming Visitors & Safety

Academy of Art University; San Francisco (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

401k options

Paid sick leave

Commuter benefit program

Job summary

Academy of Art University is seeking a Campus Host to greet visitors and support a blended population of students, faculty and staff at our San Francisco campus. This overnight weekend shift offers an entry point to learn about the school and develop customer service skills.

Responsibilities include verifying IDs, guiding visitors, reporting concerns to Campus Safety, and assisting with events. The role requires a year of experience and strong communication, with a friendly, professional

Qualifications

• One year of professional customer service experience.
• Excellent verbal communication skills.
• Have a friendly and professional demeanor.
• Be team-oriented and solutions-oriented.
• Anticipate needs of others and take measures to provide effective support.
• Time management skills are necessary.
• Be able to demonstrate a sense of urgency with important matters.
• Possess basic computer knowledge in MS Word, Excel and Outlook.

Responsibilities

• Ensure anyone entering an Academy building has valid identification and / or assist with issuing visitor passes as needed.
• Provide directions regarding room locations.
• Conduct intake of concerns reported and troubleshoot or elevate to Campus Safety management as needed.
• Complete a walk-through of buildings as assigned each shift and open / close doors and turn on / off lights as instructed.
• Serve as a Title IX mandatory reporter, which requires reporting information to the Title IX Officer as soon as they become aware of alleged discrimination or harassment on the basis of sex or gender.
• Support with special events as needed.

Skills

Customer service experience

Verbal communication

Friendly demeanor

Team-oriented

Solutions-oriented

Time management

Sense of urgency

MS Word

Excel

Outlook

Tools

MS Word

Excel

Outlook

Job description

Academy of Art University is seeking a Campus Host to greet visitors and support a blended population of students, faculty and staff at our San Francisco campus. This overnight weekend shift offers an entry point to learn about the school and develop customer service skills.

Responsibilities include verifying IDs, guiding visitors, reporting concerns to Campus Safety, and assisting with events. The role requires a year of experience and strong communication, with a friendly, professional