Campus Safety Patrol: Customer‑Focused Security

Academy of Art University; United States; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) options

Paid vacation

Paid holidays

Paid sick leave

Commuter benefit

Tuition-free undergraduate course

Job summary

Academy of Art University is hiring for a Patrol Officer on full-time shifts at our campus in California. The role involves welcoming and assisting associates, visitors, and staff, patrolling grounds, responding to service calls, and providing escort services using patrol vehicles.

Requirements include a California Guard Card and a valid California driver’s license with insurability under the Academy’s provider, plus at least two years in a related field.

Qualifications

• Possess an active California Guard Card.
• Hold a valid California driver’s license and be insurable under the Academy’s provider.
• Pass a driving test.
• Have a minimum of two years of professional experience in a related field.
• Effectively communicate policies and safety procedures to a broad population.
• Use sound judgment in difficult situations and solve problems effectively.
• Demonstrate exceptional customer service while performing duties.
• Manage time well and prioritize competing tasks.
• Walk and stand for extended periods of time; walk several city blocks at a time.

Responsibilities

• Welcome, assist, and answer inquiries from Academy associates, visitors, and staff in a supportive and professional manner.
• Respond to calls for service throughout the campus community in a timely manner.
• Serve as a Title IX mandatory reporter, reporting information to the Title IX Officer as soon as alleged discrimination or harassment on the basis of sex or gender is identified.
• Ensure building security by locking interior and exterior doors as needed after hours of operation.
• Patrol campus grounds during assigned shifts and resolve issues identified promptly.
• Support reopening of facilities by unlocking exterior doors as needed.
• Complete a daily activity log with detailed summaries of work conducted each shift.
• Provide student, staff, and faculty escort service utilizing Academy patrol vehicles.
• Provide break coverage for Campus Safety Hosts and Patrol colleagues as needed.
• Identify and suggest potential safety improvements on campus.
• Assist with special event coverage as assigned.

Skills

Customer service

Communication

Time management

Problem solving

Judgment under pressure

Safety procedures

Escort services

Job description

Academy of Art University is hiring for a Patrol Officer on full-time shifts at our campus in California. The role involves welcoming and assisting associates, visitors, and staff, patrolling grounds, responding to service calls, and providing escort services using patrol vehicles.

Requirements include a California Guard Card and a valid California driver’s license with insurability under the Academy’s provider, plus at least two years in a related field.