Overnight Bell Attendant & Guest Concierge

Sage Restaurant Group; Chicago (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Employee Assistance Program

Great discounts on Hotels, Restaurants

Job summary

The Ritz-Carlton Chicago is seeking a Bell Attendant to welcome guests, assist with luggage, and escort them to their rooms, delivering the warmth and efficiency of a luxury experience. You'll respond to transportation questions, provide directions and local recommendations, and uphold professional standards in a fast-paced, guest-focused setting on Michigan Avenue and the Gold Coast.

This is a Regular Full-Time position at The Ritz-Carlton Chicago with competitive benefits, opportunities for

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

Skills

Customer service

English fluency

Knowledge of local area

Valid driver’s license

Education

High School diploma or equivalent

Job description

The Ritz-Carlton Chicago is seeking a Bell Attendant to welcome guests, assist with luggage, and escort them to their rooms, delivering the warmth and efficiency of a luxury experience. You'll respond to transportation questions, provide directions and local recommendations, and uphold professional standards in a fast-paced, guest-focused setting on Michigan Avenue and the Gold Coast.

This is a Regular Full-Time position at The Ritz-Carlton Chicago with competitive benefits, opportunities for