Guest Experience Bell Attendant

Hyatt Regency; Salt Lake City (UT); On-site; USD 25,000 - 40,000; Full time

Job summary

Hyatt Regency Salt Lake City is seeking a Bell Attendant to provide exceptional guest service, ensuring guests are comfortable with accommodations and familiar with room features.

This highly visible role offers opportunities for casual conversation and hotel or local recommendations, as you greet guests in the lobby and assist with luggage and concierge-style services throughout their stay.

Qualifications

• Must be 18 years of age or older.
• Refined verbal communication skills.
• Ability to effectively communicate in a fast-paced environment is required.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Experience and a thorough understanding of bell stand service.
• Must be able to work a flexible schedule; including overnight and afternoon shifts with weekend and holiday availability.
• Hotel experience preferred.

Responsibilities

• Welcoming guests and providing exemplary service in lobby
• Offering assistance and delivery of luggage to and from guest room
• Unloading of luggage into and out of vehicle
• Assisting with luggage storage, package handling and delivery
• Amenity delivery and set up
• Assisting with restaurant and transportation recommendations
• Providing guest services upon request.

Skills

Bell stand service

Verbal communication

Guest service

Physical stamina

Flexible schedule

Hotel experience

Job description

Hyatt Regency Salt Lake City is seeking a Bell Attendant to provide exceptional guest service, ensuring guests are comfortable with accommodations and familiar with room features.

This highly visible role offers opportunities for casual conversation and hotel or local recommendations, as you greet guests in the lobby and assist with luggage and concierge-style services throughout their stay.