Overnight Auditor & Front Desk Specialist

Ramada, Luling; Flagville (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ramada, Luling, located at 13889 River Road, Luling, LA, is seeking a Night Auditor/Front Desk Agent to join the overnight team. This role blends accounting duties with front desk service to ensure accurate nightly cash handling and guest satisfaction.

The Night Auditor will reconcile transactions, prepare reports, assist guests, and collaborate with daytime staff to handover responsibilities while maintaining security and confidentiality during overnight hours.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of accounting principles and financial reconciliation.
• Experience with hotel property management systems (PMS) or similar software.
• Strong numerical aptitude and attention to detail.

Responsibilities

• Perform nightly audit of all hotel financial transactions, including room charges, payments, and adjustments to ensure accuracy and completeness.
• Reconcile daily revenue and prepare detailed financial reports for management review.
• Verify and balance cash drawers, credit card transactions, and other payment methods.
• Provide front desk services during overnight hours, including guest check-in and check-out, handling reservations, and responding to guest inquiries or concerns.
• Monitor hotel security and safety protocols during the night shift and report any irregularities or incidents.
• Collaborate with other departments to resolve discrepancies and ensure smooth handover to the day shift.
• Maintain confidentiality and security of all financial and guest information.

Skills

PMS experience

Numerical accuracy

Guest service

Attention to detail

Independent overnight shift

Education

High school diploma

Associate degree (preferred)

Tools

Property Management System (PMS)

Microsoft Excel

Job description

Ramada, Luling, located at 13889 River Road, Luling, LA, is seeking a Night Auditor/Front Desk Agent to join the overnight team. This role blends accounting duties with front desk service to ensure accurate nightly cash handling and guest satisfaction.

The Night Auditor will reconcile transactions, prepare reports, assist guests, and collaborate with daytime staff to handover responsibilities while maintaining security and confidentiality during overnight hours.