Overnight Audit & Guest Experience Specialist

Aloft Phoenix Airport; Phoenix (AZ); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Group insurance (medical, dental, viz)

Paid time off

Company-matched 401(k)

Voluntary benefits (disability, life,

Life enrichment benefits

Get paid daily

Job summary

Aloft Phoenix Airport in Phoenix, AZ is seeking a Part Time Night Auditor to supervise overnight operations and reconcile daily transactions. The role emphasizes attention to detail, prompt guest service, and accurate posting of charges.

The position requires standing for long shifts, ability to lift up to 25 pounds, and weekend/holiday availability; benefits include medical, dental, vision, life insurance, paid time off, a 401(k) plan, and daily pay options.

Qualifications

• Previous customer service experience with proven ability to thrive working the overnight shift.
• Strong verbal and written communication skills.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Ensure emergency notification procedures are followed in the event of issues taking place overnight.
• Communicate effectively between all shifts and departments.

Skills

Overnight shift experience

Customer service

Attention to detail

Cash handling

Job description

Aloft Phoenix Airport in Phoenix, AZ is seeking a Part Time Night Auditor to supervise overnight operations and reconcile daily transactions. The role emphasizes attention to detail, prompt guest service, and accurate posting of charges.

The position requires standing for long shifts, ability to lift up to 25 pounds, and weekend/holiday availability; benefits include medical, dental, vision, life insurance, paid time off, a 401(k) plan, and daily pay options.