Overnight Assistant Front Office Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated front office supervisors who thrive in fast-paced environments. This role emphasizes authentic guest experiences and the importance of exceptional customer service. You will lead a team, manage staffing needs, and ensure smooth operations at the front desk. With a focus on training and development, this position offers a chance to grow your career while making a meaningful impact on guests' stays. Join a company that values its associates and provides opportunities for professional advancement.

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Oversee front office staff, cash control for agents, staffing needs, and guest services.
• Provide training, staff development, and scheduling as needed.

Skills

Customer Service

Communication Skills

Staff Management

Job description

Summary

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who provide authentic hospitality and meaningful experiences. Hyatt is a place where high expectations are not just met—they're exceeded. It offers outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Responsibilities

• Oversee front office staff, cash control for agents, staffing needs, and guest services.
• Provide training, staff development, and scheduling as needed.

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year of previous front office supervisory experience preferred.