Overnight Assistant Front Office Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Front Office Manager to lead a dedicated team in delivering exceptional guest experiences. This role involves overseeing front office operations, ensuring cash control, and managing staff training and development. The ideal candidate will possess strong communication skills and a genuine desire to meet the needs of guests in a fast-paced environment. Join a company that values growth and offers exciting challenges in the hospitality sector, where your contributions will make a significant impact on guest satisfaction and team success.

Benefits

Professional Development Opportunities

Employee Discounts

Health Insurance

Flexible Scheduling

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Minimum of one year of previous front office supervisory experience (preferred).

Responsibilities

• Oversee front office staff and manage cash control for agents.
• Handle staffing needs and ensure excellent guest services.
• Train and develop staff while managing scheduling.

Skills

Customer Service

Communication Skills

Leadership

Staff Training

Job description

Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth.

At Hyatt, we believe our guests choose us because of our caring and attentive associates who provide authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations are not just met but exceeded. It offers outstanding rewards, and talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will oversee the front office staff, manage cash control for agents, handle staffing needs, and ensure excellent guest services. Additional responsibilities may include staff training, development, and scheduling.

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one year of previous front office supervisory experience (preferred)