Overnight Assistant Front Office Manager

National Black MBA Association; New York (NY); On-site; USD 64,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Front Office Manager to elevate guest experiences through exceptional service. In this dynamic role, you will lead the front office team, ensuring smooth operations and outstanding customer interactions. You will be responsible for staff training, development, and scheduling, all while maintaining a focus on guest satisfaction. This position offers a unique opportunity to grow within a supportive environment that values talent and dedication, making it ideal for those passionate about hospitality.

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Oversee front office staff and manage staffing needs.
• Ensure excellent guest services and handle cash control.

Skills

Customer Service

Communication Skills

Supervisory Experience

Flexibility

Job description

Join Hyatt as an Assistant Front Office Manager

At Hyatt, we believe our guests choose us because of our caring and attentive associates who focus on providing authentic hospitality and meaningful experiences to every guest. Hyatt is a place where high expectations are not just met—they're exceeded. It offers outstanding rewards and opportunities where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager will oversee the front office staff, handle cash control for agents, manage staffing needs, and ensure excellent guest services. Additional responsibilities include staff training, development, and scheduling.

Qualifications

1. A genuine desire to satisfy the needs of others in a fast-paced environment.
2. Refined verbal and written communication skills.
3. Minimum of one year of previous front office supervisory experience preferred.
4. Ability to work a flexible schedule.

Salary Range: $64,500 - $70,000