Overnight Airport Retail Supervisor

ADP, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Vacations

Great work environment

Job summary

International Shoppes at JFK International Airport in New York is seeking a Full Time Overnight Retail Sales Supervisor (11PM-7PM/9PM-5:30AM). The role oversees the complete operation of designated areas and collaborates with Terminal/Department management to drive sales and deliver high levels of customer service.

The ideal candidate has at least 3 years of retail experience and 1 year of supervisory experience, with strong interpersonal skills and the ability to work in a fast-paced airport

Qualifications

• Minimum of three years of retail experience.
• Minimum of one year of supervisor/manager experience.
• Minimum of one year of customer service or selling experience.
• Ability to work in a fast-paced environment.
• Excellent interpersonal skills: active listening, verbal communication, assertiveness.
• Bi-lingual skills are a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish).

Responsibilities

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensuring client concerns are solved professionally
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior and effective decision making at all time.
• Delegating tasks and following-up to ensure task completion.
• Observing and providing feedback of Associate performance.
• Motivating associate to perform at a high level
• Training employees to interact with clients in a professional manner

Skills

Retail experience

Supervisor experience

Customer service

Active listening

Verbal communication

Assertiveness

Bi-lingual

Job description

International Shoppes at JFK International Airport in New York is seeking a Full Time Overnight Retail Sales Supervisor (11PM-7PM/9PM-5:30AM). The role oversees the complete operation of designated areas and collaborates with Terminal/Department management to drive sales and deliver high levels of customer service.

The ideal candidate has at least 3 years of retail experience and 1 year of supervisory experience, with strong interpersonal skills and the ability to work in a fast-paced airport