Over-the-Counter Parts Sales Pro

Nextran Corporation; West Palm Beach (FL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Disability Insurance

Paid Time Off

Life Insurance

401(k) Match

Company-Paid Holidays

Employee Assistance Program

Medical/Dental/Vision Benefits

Job summary

Nextran Truck Centers in West Palm Beach, FL is seeking a Counter Parts Sales representative to assist customers in selecting parts, provide quotes, and process orders over the counter or by phone. You will deliver friendly, efficient service and support both internal and external customers.

The role requires 1 year of parts counter sales experience (or an Associates degree plus industry exposure), strong communication, computer skills, and a customer-focused attitude.

Qualifications

• 1 year of experience in parts counter sales or an Associates degree with 1 year in the industry
• Strong interpersonal and communication skills
• Computer proficiency and basic office software
• High School Diploma required
• Customer focus and ability to build relationships
• Instills trust through honesty and integrity
• Effective multi-channel communication
• Proactive and energetic with a sense of urgency
• Decision quality to keep operations moving

Responsibilities

• Assist customers in selecting required parts in a friendly, professional manner
• Answer phone calls with price quotes and information
• Process and invoice parts orders for retail and shop customers
• Pull and fill orders from stock and locate out-of-stock parts
• Submit emergency orders and follow up on back orders
• Replenish inventory and support outside sales orders
• Ensure charge sales are signed and invoices provided
• Suggest add-ons and promote sales by phone, mail, and email
• Maintain clean counter areas and perform other duties

Skills

1 year experience in parts counter

Strong interpersonal skills

Computer proficiency

High School Diploma

Customer focus

Instills trust

Communicates effectively

Action oriented

Decision quality

Education

Associates degree in industry

High School Diploma

Tools

Computer proficiency

Job description

Nextran Truck Centers in West Palm Beach, FL is seeking a Counter Parts Sales representative to assist customers in selecting parts, provide quotes, and process orders over the counter or by phone. You will deliver friendly, efficient service and support both internal and external customers.

The role requires 1 year of parts counter sales experience (or an Associates degree plus industry exposure), strong communication, computer skills, and a customer-focused attitude.