Parts Counter Specialist | Fast, Customer-Focused Sales

Nextran Truck Centers; West Palm Beach (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical and Dental Benefits

401(k) with Match

Company-Paid Holidays

Paid Life Insurance

Paid Time Off (2wks 1st year)

Disability Insurance

EAP

Job summary

Nextran Truck Centers is hiring for a Counter Part Sales role. The position involves selling parts over the counter, via phone, and through the shop, delivering friendly, efficient support to retail and shop customers.

You will assist with parts selection, provide price quotes, process payments, and coordinate with internal teams. A high school diploma or associates degree plus experience is preferred, with benefits including medical, dental, and more.

Qualifications

• 1 year of experience in parts counter sales, or an Associates degree and 1 year of experience in the industry.
• Strong interpersonal and communication skills
• Computer proficiency
• High School Diploma
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality - Making good and timely decisions that keep the organization moving forward

Responsibilities

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Answer phone calls, providing price quotes and other information.
• Provide and high level of service to internal and external customers.
• Pull and fill orders from stock.
• Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
• Follow up on Back ordered parts.
• Replenishes assigned inventory.
• Assists Outside Sales Representatives with their orders.
• Make over the counter and telephone sales, invoice customers, and take payments.
• Assist customers in part selection, provide technical information, and advice.
• Suggest possible add-on items as appropriate.
• Promote sales by telephone, mail, and email.
• Keep counter areas clean and uncluttered.
• Other duties, as assigned.

Skills

Interpersonal skills

Communication skills

Computer proficiency

Customer focus

Trust building

Effective communication

Action oriented

Decision quality

Education

High School Diploma

Associates degree

Job description

Nextran Truck Centers is hiring for a Counter Part Sales role. The position involves selling parts over the counter, via phone, and through the shop, delivering friendly, efficient support to retail and shop customers.

You will assist with parts selection, provide price quotes, process payments, and coordinate with internal teams. A high school diploma or associates degree plus experience is preferred, with benefits including medical, dental, and more.