Overnight Accountant

Boulders Resort & Spa Scottsdale, Curio Collection by Hilton; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Boulders Resort & Spa Scottsdale, part of the Curio Collection by Hilton, is seeking a Front Desk Night Auditor. This role is crucial in overseeing the auditing and posting of daily financial transactions, ensuring accurate reporting and maintaining excellent guest service.

The ideal candidate will possess strong financial acumen and a commitment to delivering an exceptional experience for guests during their stay. You will be responsible for various tasks, from reconciling front desk operations to assisting with administrative reporting, all while ensuring the comfortable experience of our guests.

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to handle financial transactions accurately.
• Strong organizational skills and ability to multitask.

Responsibilities

• Oversee auditing and posting of daily financial transactions.
• Reconcile daily front desk agents' work.
• Prepare daily financial reports and summaries.
• Ensure accurate handling of guest services and check-ins/outs.

Skills

Guest service

Financial reconciliation

Attention to detail

Effective communication

Job description

Front Desk Night Auditor

A Front Desk Night Auditor is responsible for overseeing the auditing, posting, and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Essential Functions

• Reconcile and complete all daily front desk agents' work.
• Run find a trial balance to post rooms and close day.
• Run accounts receivable reports.
• Provide next-day reports for Front Office, Housekeeping, Sales, and Executive Office as required.
• Perform duties of front desk agent as assigned.
• Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
• Run audit reports and journals from all credit card and computer systems.
• Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settle accounts nightly, maintain files, and reset the system for the next day's operations.
• Make corrections and adjustments and handle any computer issues that may arise.
• Ensure all reports and backup vouchers are complete and filed properly.
• Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
• Review and correct discrepancies in the Front Desk System.
• Coordinate the front desk and restaurant/bar closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations.
• Diligently fulfilled responsibilities of front desk supervision, guest service agent, reservations agent, and telephone operator as needed.
• Maintain focus on guests, ensuring a pleasant, efficient experience when checking in/out or resolving issues.

Supportive Functions

• Answer calls incoming to the hotel and hotel guests.
• Assist guests with calls and messages.
• Ability to communicate effectively with guests, vendors, and other associates.
• Ability to adhere to all applicable Federal, state, local, safety, and health standards.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Ability to accurately report information.
• Ability to scrupulously follow all Driftwood and hotel policies and procedures.
• Attend required Hotel meetings.