Outside Software Account Representative-Louisville

Thryv; Louisville (KY); Hybrid; USD 87,120 - 106,480; Full time

Benefits offered by this job

Face-to-face client meetings ~50%

Job summary

Thryv is seeking an Outside Software Account Representative in Louisville to expand Thryv’s SaaS footprint within existing clients and attract new ones, aiming to meet a defined sales quota. You will nurture relationships, present opportunities for extended usage, and drive growth while working remotely most days and visiting clients in person about half the time.

You’ll build a robust pipeline, partner with marketing and product teams, and educate prospects on how Thryv’s software can win for

Qualifications

• 3+ years of direct sales experience (SaaS preferred).
• 2+ years in outbound sales (full sales cycle).
• Knowledge of Thryv product suite or SaaS platforms.
• Strong communication and relationship-building skills.
• Ability to work independently in a remote-first environment with multi-priority management.
• Willingness to drive and travel up to 50%.

Responsibilities

• Expand Thryv’s penetration with existing clients and grow the SaaS client base.
• Call on assigned clients to nurture relationships and identify new opportunities.
• Pursue new SaaS clients via prospecting, networks, and company programs.
• Execute defined sales processes and product demos; maintain order-entry standards.
• Participate in sales meetings and ongoing training.

Skills

Direct sales

Outbound sales

SaaS knowledge

Interpersonal skills

Remote work

Time management

MS Office

Relationship building

Tools

MS Office

Job description

Outside Software Account Representative-Louisville

• This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to-face approximately 50% of the time.
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi‑Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years’ experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote‑first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
• 50% driving requirement and valid drivers license.
• Must live local to the city of the job posting (within a 1‑hour commute)

Pay Transparency

The on‑target earnings for this position in pay area 1 (the US National Average) is $96,800 per year. The final offer amount may vary based on factors including, but not limited to, location, local market variances, candidate experience and expertise, and assigned book of business.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.