Outside Software Account Representative

Thryv; Omaha (NE); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Thryv is seeking an Outside Software Account Representative to expand penetration within existing clients and secure new SaaS business. You will nurture relationships, present opportunities, and drive quota attainment, with ~50% of meetings face-to-face.

You’ll travel locally to client sites as needed and work from a remote-first environment. You’ll collaborate with marketing and technology to execute sales strategies, develop a robust pipeline, and become a SaaS expert while delivering value to

Qualifications

• 3+ years of direct sales experience required (preferably in a SaaS role or company).
• 2+ years’ experience in outbound sales (full sales cycle) role required.
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite.
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands.
• Ability to work independently in a remote‑first environment, effectively conducting sales presentations while following company established processes and procedures.
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems.
• The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
• 50% driving requirement and valid drivers license.
• Must live local to the city of the job posting (within a 1‑hour commute).

Responsibilities

• This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota.
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self‑generated prospecting and company‑initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence.
• Participates in sales meetings, call calibrations, and training as needed.

Skills

Interpersonal communication

Emotional intelligence

Organizational skills

Remote work capability

MS Office proficiency

Tools

MS Office

Job description

About the Role:

• This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to‑face approximately 50% of the time.
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self‑generated prospecting (i.e. networks, referrals, etc.) and company‑initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e. designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Have the support of a four‑time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi‑Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years’ experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote‑first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
• 50% driving requirement and valid drivers license.
• Must live local to the city of the job posting (within a 1‑hour commute)

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work‑from‑anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The on‑target earnings for this position in pay area 1 (the US National Average) is $96,800 per year. The final offer amount may vary based on factors including, but not limited to, location, local market variances, candidate experience and expertise, and assigned book of business.