Outside Software Account Representative

Thryv; Charleston (WV); On-site; USD 87,120 - 106,480; Full time

Job summary

Thryv is seeking an Outside Software Account Representative to increase penetration within existing clients and grow the SaaS client base. This role calls on clients and prospects, spending more than 50% of time outside the home office and traveling locally to nurture relationships and close deals.

You’ll educate prospects on Thryv’s software solutions, nurture a strong pipeline, and collaborate with marketing and technology to execute sales strategy. Local to Charleston, WV is required.

Qualifications

• 3+ years of direct sales experience, SaaS preferred.
• 2+ years outbound sales with full sales cycle.
• Strong communication and interpersonal skills.
• Proven ability to work remotely.
• Ability to drive up to 50% and valid driver’s license.
• Local to the city of the posting (within 1-hour commute).

Responsibilities

• Increase penetration with existing clients and grow SaaS base.
• Prospect new clients through networks and referrals.
• Present opportunities and manage sales cadence.
• Collaborate with marketing and technology to execute sales strategy.
• Maintain client relationships and meet sales quotas.

Skills

Direct sales

Outbound sales

Emotional intelligence

Communication skills

Time management

Remote work

Relationship building

Persuasion

Tools

MS Office

Job description

About the role

• This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

In This Role, You’ll Get To

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years’ experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• 50% driving requirement and valid drivers license.
• Must live local to the city of the job posting (within a 1-hour commute)

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The on-target earnings for this position in pay area 1 (the US National Average) is $96,800 per year. The final offer amount may vary based on factors including, but not limited to, location, local market variances, candidate experience and expertise, and assigned book of business.