Outside Services Attendant

Twice; Saint Augustine (FL); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) plan

Paid time off

Job summary

Twice is seeking an Outside Services Attendant to provide member and guest service while supporting golf operations. Duties include bag handling, cart preparation, range setup, and maintaining clean, organized work areas to ensure a seamless golfer experience.

The role requires outdoor work, strong communication, and reliability. Candidates should be able to lift up to 100 lbs, work weekends/holidays, and uphold golf etiquette and safety standards.

Qualifications

• High school diploma or equivalent preferred.
• Experience in a similar role or strong knowledge of golf.
• Excellent communication with members, guests, and staff.
• Knowledge of golf etiquette, rules, and best practices.
• Positive attitude and commitment to outstanding service.
• High attention to detail and reliability.

Responsibilities

• Assist golfers by loading/unloading bags and preparing them for play.
• Promote club events and course conditions to enhance the experience.
• Marshal carts in the staging area and track usage.
• Maintain cleanliness and organization of cart barn, storage areas, and facilities.
• Set up and manage practice areas and keep them stocked.
• Collaborate with range attendants, marshals, and starters for seamless service.
• Complete daily assignments to club standards and assist as needed.

Skills

Communication skills

Golf knowledge

Etiquette knowledge

Reliability

Physical stamina

Education

High school diploma or equivalent

Job description

Overview

The Outside Services Attendant provides customer service to members and guests while supporting golf operations through bag handling, cart preparation, range operations, and maintaining clean and organized work areas. The role ensures golf carts are staged, stored, clean, functional, and ready for use, while delivering golf-related services that create a seamless and enjoyable golfer experience.

Experience Required

• Preferred high school diploma, GED, or equivalent.
• Prior experience in a similar role or strong knowledge of golf.
• Strong communication skills with the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• Positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Ability to work primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Ability to sit, stand, walk, climb ladders, squat, kneel, reach, grasp, push, pull, twist, bend, and lift/carry up to 100 lbs.
• Adherence to attendance requirements and flexibility to work additional hours, weekends, and holidays as required.

Essential Responsibilities

• Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support including cleaning clubs and delivering them to cars as needed.
• Promote club events, course conditions, and relevant information to enhance the member and guest experience.
• Marshal carts in the staging area, assign them to players, track usage, clean and inspect carts, and report damage or issues to the Golf Shop.
• Maintain cleanliness and organization of the cart barn, storage areas, practice facilities, parking lot, and pro shop entrance.
• Set up and manage practice areas, ensuring they are stocked and prepared for daily use.
• Collaborate with golf operations staff such as range attendants, marshals, and starters to provide seamless service.
• Complete daily assignments to club standards and help keep the Golf Shop organized and stocked.
• Assist others as needed and complete additional tasks assigned by management.
• Follow company, club, and department policies, procedures, and safety practices.
• Maintain professionalism, pursue personal and professional growth, and attend daily briefings.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement savings plan.
• Generous paid time off and leave programs.