MISSION
- Perform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)
- Perform tire service on customer sites
- Identify and inflate tires correctly for the size and ply
- Place wheels on balancing machines to determine counterweights required to balance wheels
- Dismount wheels from trucks/equipment using lug wrenches and other hand and power tools
- Mount wheels onto trucks/equipment
- Replace valve stems and remove puncturing objects
- Repair tires that have been punctured
- Maintain service vehicle – daily inspections, oil changes, etc.
- Keep truck fully stocked with tire accessories
- Maintain positive and professional relationships with customers
- Maintain tools and related tire accessories
- Maintain a clean shop and truck to reflect the proper corporate image to the public
- Protect company assets
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
Pay And Benefits
Are you willing to work hard for the opportunity to earn $80,000+
Experienced Purcell Commercial Service Technicians average $82,000 annually, with top technicians earning as much as $135,000.
Essential Duties
- Perform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)
- Perform tire service on customer sites
- Identify and inflate tires correctly for the size and ply
- Place wheels on balancing machines to determine counterweights required to balance wheels
- Dismount wheels from trucks/equipment using lug wrenches and other hand and power tools
- Mount wheels onto trucks/equipment
- Replace valve stems and remove puncturing objects
- Repair tires that have been punctured
- Maintain service vehicle – daily inspections, oil changes, etc.
- Keep truck fully stocked with tire accessories
- Maintain positive and professional relationships with customers
- Maintain tools and related tire accessories
- Maintain a clean shop and truck to reflect the proper corporate image to the public
- Protect company assets
- Embrace Purcell’s culture of safety and perform all jobs in a safe manner
- Regular attendance in accordance with assigned schedule
- Ability to perform physical requirements as listed in job description
- Other essential and non-essential duties, as assigned by management
Drug testing
Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.
Requirements
Required Education, Experience, Licenses & Certifications
- Minimum Education: High School
- Minimum Job-Specific Experience: 3-5 years
- Management Experience: N/A
- Driver’s License Required: Must have a valid drivers license in good standing to be considered for this position.
- Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)
Job-Specific KSA’s
- Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
- Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
Communication KSA’s
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
Physical Requirements
- Lifting, Carrying, Pushing, and Pulling up to 100 lbs
- Frequent standing, bending, kneeling, and crouching
- Working in hot and cold temperatures, both outdoors and indoors
- Working around dust, fumes, and loud noises