Outside Service (Osage Beach, MO) - DOT10K

Purcell Tire Company; Missouri; Vor Ort; USD 80.000 - 135.000; Vollzeit

Zusammenfassung

Purcell Tire Company is seeking a Commercial Service Technician to perform roadside tire service for commercial vehicles and on-site tire work. The role involves after-hours on-call, tire fitting, mounting and balancing, and maintaining company equipment.

You will operate with a strong emphasis on safety, customer service, and reliability, ensuring timely return-to-road for drivers. Heavy physical work and adherence to schedule are expected.

Qualifikationen

• High School diploma or equivalent required; 3–5 years tire service experience preferred.
• Driver's license required.
• CTS certification, DOT medical clearance, MSHA training where applicable.
• Strong mechanical aptitude and safety focus.

Aufgaben

• Perform roadside tire service on commercial vehicles (including after-hours on-call).
• Perform tire service on customer sites.
• Identify and inflate tires correctly for size and ply.
• Balance wheels and determine counterweights.
• Dismount/mount wheels using lug wrenches and other tools.
• Replace valve stems and repair punctures.
• Maintain service vehicle and keep it stocked with tire accessories.
• Maintain professional relationships with customers.
• Keep shop and truck clean to reflect Purcell's image.
• Adhere to safety policies and attend scheduled shifts.

Kenntnisse

Customer service

Mechanical aptitude

Safety conscious

English communication

Ausbildung

High School

3-5 years industry experience

Tools

Lug wrenches and hand tools

Jobbeschreibung

Description

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques on customer property and roadside assistance calls.

ESSENTIAL DUTIES

• Perform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)
• Perform tire service on customer sites
• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from trucks/equipment using lug wrenches and other hand and power tools
• Mount wheels onto trucks/equipment
• Replace valve stems and remove puncturing objects
• Repair tires that have been punctured
• Maintain service vehicle – daily inspections, oil changes, etc.
• Keep truck fully stocked with tire accessories
• Maintain positive and professional relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop and truck to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell's culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

PAY AND BENEFITS

Are you willing to work hard for the opportunity to earn $80,000+ Experienced Purcell Commercial Service Technicians average $82,000 annually, with top technicians earning as much as $135,000. You’ll work with your hands, help truck drivers get back on the road, and provide commercial tire service at customer locations and roadside. The job is physically demanding. Some calls happen after hours. And it’s not for everyone. But if you’re dependable, mechanically inclined, and not afraid of hard work, we’ll teach you the tire business. Turn your work ethic into serious earning potential.

DRUG TESTING

Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.

Requirements

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

• Minimum Education: High School
• Minimum Job-Specific Experience: 3-5 years
• Management Experience: N/A
• Driver's License Required: Yes
• Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA's)

Job-Specific KSA's:

• Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical - Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Communication KSA's:

• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking - Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

Physical Requirements:

• Lifting, Carrying, Pushing, and Pulling up to 100 lbs
• Frequent standing, bending, kneeling, and crouching
• Working in hot and cold temperatures, both outdoors and indoors
• Working around dust, fumes, and loud noises