Outside Service-CO (DOT 10k)

Purcell Tire & Service Centers; Colorado Springs (CO); Vor Ort; USD 33.000 - 55.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flex-Spending

HSA

401(k) match

Zusammenfassung

Purcell Tire & Service Centers in Colorado Springs seeks an experienced Outside Service Technician to perform roadside tire service and on-site tire work for commercial fleets. You will identify tire conditions, inflate correctly, mount/dismount wheels, and balance where needed, while maintaining safety and professionalism.

The role requires a high school diploma, 3–5 years of tire service experience, a valid driver's license, and CTS certification or related training.

Qualifikationen

• Tire industry fundamentals including brands, designs, and safety procedures.
• Customer service principles and meeting quality standards for service.
• Mechanical knowledge of automotive vehicles, tools, and maintenance.

Aufgaben

• Perform roadside tire service on commercial vehicles, including after-hours on-call.
• Perform tire service on customer sites and diagnose punctures.
• Identify and inflate tires correctly for size and ply.
• Mount and dismount wheels, balance with counterweights.
• Replace valve stems and remove puncturing objects.
• Repair tires punctured and re-seat tires as needed.
• Maintain service vehicle with daily inspections and basic maintenance.
• Maintain professional relationships with customers and reflect company image.
• Follow safety protocols and participate in after-hours/on-call when required.
• Attend scheduled shifts and perform all duties as assigned.

Kenntnisse

Tire knowledge

Customer service

Mechanical knowledge

English proficiency

Active listening

Communication

Ausbildung

High School

CTS certification

DOT medical clearance

MSHA training

Jobbeschreibung

Description

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques on customer property and roadside assistance calls.

ESSENTIAL DUTIES

• Perform roadside tire service on commercial vehicles (both scheduled hours and after hours on-call)
• Perform tire service on customer sites
• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from trucks/equipment using lug wrenches and other hand and power tools
• Mount wheels onto trucks/equipment
• Replace valve stems and remove puncturing objects
• Repair tires that have been punctured
• Maintain service vehicle – daily inspections, oil changes, etc.
• Keep truck fully stocked with tire accessories
• Maintain positive and professional relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop and truck to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

PAY AND BENEFITS

• Total Compensation Range: $18.00 - $40.00 per hour*
• Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.

*Outside Service Technicians are compensated through a combination of hourly pay, daytime service commission, and night/weekend service commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, certifications, geographic location, and willingness to participate in after-hours/on-call programs.

DRUG TESTING

Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.

Requirements

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

• Minimum Education: High School
• Minimum Job-Specific Experience: 3-5 years
• Management Experience: N/A
• Driver’s License Required: Yes
• Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training, DOT medical clearance, MSHA training (where applicable)

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

• Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.

Communication KSA’s:

• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.

Physical Requirements:

• Lifting, Carrying, Pushing, and Pulling up to 100 lbs
• Frequent standing, bending, kneeling, and crouching
• Working in hot and cold temperatures, both outdoors and indoors
• Working around dust, fumes, and loud noises