Outside Service Attendant (Golf)

Ultipro; Redmond (OR); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Eagle Crest Golf Resort in Redmond, Oregon is hiring an Outside Service Attendant to support outside golf operations and guest experiences. You will help with cart fleet management, driving range duties, and general facility upkeep to ensure a welcoming environment for guests and members.

Responsibilities include greeting guests, range ball recovery, cart and range maintenance, and assisting in tournament setup while upholding high standards of cleanliness and service.

Qualifications

• High school diploma or equivalent preferred.
• Previous guest service experience preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Must be fluent in verbal and written English.

Responsibilities

• Meets and greets all guests and members in a warm, friendly and professional manner.
• Responsible for daily operations of range ball recovery utilizing mechanical and hand equipment.
• Collects and washes range baskets and range balls.
• Keeps golf carts, range balls and hand cart rentals available; coordinates with golf shop.
• Maintains driving range cleanliness and supplies water and ice.
• Keeps restrooms clean and trash receptacles maintained.
• Maintains grounds around pro shop and driving range.
• Maintains good personal hygiene and clean work environment.
• Assists guests with requests and questions.
• Explains golf products and resort services to guests and owners.
• Ensures carts are stored and on chargers properly.
• Assists golf shop in tournament setup of carts and range operations.
• Learns new skills and adapts to change; performs other duties as assigned.

Skills

Guest service experience

Excellent communication

Fluent English

Multitask under pressure

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Job description

Eagle Crest Golf Resort
Redmond, OR 97756, USA

Description

Eagle Crest Golf Resort in Redmond, Oregon is excited to announce the exceptional career opportunity of Outside Service Attendant (Outside Golf Operations). Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. This position will create positive experiences at Eagle Crest Golf Resort by assisting guests and members with outside services.

Job Overview

The purpose of this position is to create a sense of welcome and arrival for all guests and owners participating in golf play. Guest Service Attendants insure outside components of the golf operations are facilitated. This specifically relates to the golf cart fleet management and driving range component along with general facility cleanliness and upkeep.

General Responsibilities:

Meets and greets all guests and members in a warm, friendly and professional manner.

Responsible for daily operations of range ball recovery utilizing both mechanical and hand machinery equipment.

Responsible for collection and organization of all range baskets and the washing of the range balls.

Keep golf carts, range balls and hand cart rentals available to customers. Coordinates with golf-shop to keep level of carts available.

Keep driving range clean, picked and keep course water containers clean and filled with ice water.

Responsible for cleanliness of restrooms and upkeep of trash receptacles.

Maintains grounds around pro shop and driving range.

Maintains good personal hygiene and clean work environment.

Assisting with requests, and questions.

Ability to fully explain all golf products, services and other information about the resort to all guests and owners.

Ensure carts are properly stored and placed on chargers.

Assist golf shop in tournament setup of golf carts and range operations.

Ability to learn new skills and adapt to change.

Other duties as assigned.

Job Qualifications

• Education:
  • High school diploma or equivalent preferred.
• Experience:
  • Previous guest service experience preferred.
  • Excellent written and oral communication skills required.
  • Positive interpersonal skills required.
  • Previous golf related experience ideal.
  • Must be fluent in verbal and written English.
  • Must be able to multitask and work under pressure.
  • Excellent listening and comprehension skills required.

Management Activities:

None

Physical Requirements:

• Ability to speak and hear.
• Close and distance vision.
• Identify and distinguish colors.
• Frequent standing with some walking and sitting.
• Will stand for long periods of time.
• Frequently lifts/carries up to 15 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Able to reach hands and arms in any direction and kneel, stoop or crouch repeatedly.

Working Conditions:

• Primarily outdoor work environment.
• Varied weather conditions are expected.
• Will work near moving or mechanical parts.
• Varying schedule to include evenings, holidays and extended hours as business dictates.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.