Outside Service Attendant

Troon International; Sterling (VA, AZ); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an Outside Services Attendant to join their team. This role focuses on providing exceptional service to guests at a premier golf and country club. The ideal candidate will be committed to maintaining a welcoming environment, assisting with golf cart preparation, and ensuring a smooth experience during tournaments and outings. If you thrive in a dynamic setting and enjoy working with people, this position offers a fantastic opportunity to contribute to an enjoyable golfing experience. Join a team dedicated to excellence and customer satisfaction!

Qualifications

• High School Diploma or GED required with customer service experience.
• Regular and reliable attendance is essential.

Responsibilities

• Assist with the upkeep of the clubhouse and cart storage area.
• Provide courteous service to guests, including bag handling.
• Maintain golf carts and assist during tournaments.

Skills

Customer Service

Hospitality

Attention to Detail

Education

High School Diploma or GED

Job description

Sterling Grove Golf & Country Club is excited to announce the exceptional job opportunity of Outside Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Key Responsibilities of the Outside Services Attendant:

1. Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
2. Assists in the setup and execution of golf tournaments and outings.
3. Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
4. Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
5. Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
6. Prepares golf carts for play following the standards of Troon Golf.
7. Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
8. Assists players by changing their golf spikes, if needed.
9. Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
10. Directs start of play when necessary.
11. Maintains accurate records of golfers renting clubs.
12. Services the customer who is renting golf clubs and cleans rental clubs upon return.
13. Assists with food and beverage activities.
14. Cleans golfers' clubs upon completion of play.
15. Incorporates safe work practices in job performance.
16. Performs other duties as required.

Minimum Qualifications of the Outside Services Attendant:

1. High School Diploma or GED; and six months to a year of customer service experience or training.

Other Qualifications:

1. Regular and reliable attendance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.