Outside Service Attendant

Orchard Valley Golf Course; Scottsdale (AZ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Healthcare Benefits – Medical

401(k) with employer match

Job summary

The Westin Kierland Golf Club in Scottsdale, AZ, managed by Troon, is seeking an Outside Services Attendant to assist with clubhouse upkeep and guest services. The role involves cart preparation, bag handling, and supporting events to ensure a smooth guest experience.

Ideal candidates will have a High School Diploma or GED and 6–12 months of customer service experience. Regular attendance and a willingness to learn are essential in a fast-paced hospitality environment.

Qualifications

• High School Diploma or GED required and 6 months to 1 year customer service experience or training.

Responsibilities

• Assist with upkeep of clubhouse, cart storage area and parking lot.
• Support setup and execution of golf tournaments and outings.
• Provide courteous service to guests including bag handling and club cleaning.
• Maintain cart staging area, podium, and bag drop area in a neat and orderly manner.
• Prepare golf carts for play per Troon Golf standards.
• Educate players on course and cart policies, speed of play.

Skills

Customer service

Education

High School Diploma or GED

Job description

The Westin Kierland Golf Club , located in Scottsdale, AZ , is pleased to announce an excellent career opportunity for an Outside Service Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, youll contribute to a global leader in golf and community management.

Key Responsibilities of the Outside Services Attendant:

• - Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• - Assists in the setup and execution of golf tournaments and outings.
• - Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• - Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• - Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• - Prepares golf carts for play following the standards of Troon Golf.
• - Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• - Assists players by changing their golf spikes, if needed.
• - Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• - Directs start of play when necessary.
• - Maintains accurate records of golfers renting clubs.
• - Services the customer who is renting golf clubs and cleans rental clubs upon return.
• - Assists with food and beverage activities.
• - Cleans golfers' clubs upon completion of play.
• - Incorporates safe work practices in job performance.
• - Performs other duties as required.

Minimum Qualifications of the Outside Services Attendant:

• - High School Diploma or GED; and six months to a year customer service experience or training.

Other Qualifications:

• - Regular and reliable attendance.

Benefits & Other Compensation:

• - Healthcare Benefits – Medical (if determined by the ACA measurement)
• - Retirement Benefits – 401(k) with employer match (19 years of age and older)

About Troon

Founded in 1990 and headquarters in Scottsdale, AZ, Troon is the worlds largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .