Outside Service Attendant

Troon; Brown Deer (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Troon in Wisconsin is seeking a guest service–minded individual to help deliver an exceptional golf experience. You will assist with bag handling, cart presentation, and course maintenance while ensuring a welcoming environment for members and guests.

You will greet guests, keep the driving range organized, and help with outings and post-round duties, contributing to the club’s high standards and guest satisfaction.

Qualifications

• Must be at least 16 years old and have a valid driver’s license.

Responsibilities

• Greet guests and assist with golf bags to and from vehicles.
• Clean and stage golf carts and maintain cart storage area.
• Greet guests after a round and clean clubs.
• Keep driving range neat and orderly with range balls, bag stands, alignment sticks, and full balls.
• Assist in setting up and executing golf outings.
• Prepare carts for play with towels, tees, pencils, and sand bottles.
• Clean and store carts and clubs after play per club standards.
• Provide courteous service, including bag handling and club cleaning.

Job description

The ideal candidate is responsible for ensuring that each member or guest receives excellent customer service and an outstanding golf experience. This may include, but not be limited to, greeting guests and assisting with golf bags to and from vehicles, cleaning and staging golf carts, greeting guests after a round and cleaning clubs. This candidate also ensures that the driving range is neat and orderly in the proper club approved presentation complete with range balls, bag stands with alignment sticks, and fully stocked with golf balls at all times.

Essential Responsibilities

• Assists with the overall upkeep of the bag room and cart storage area
• Assists in set up and execution of golf outings.
• Provides sincere and courteous service, including bag handling and club cleaning to all guests.
• Maintains the cart staging area in a neat and orderly fashion
• Answer the bag drop bell service in a prompt and timely manner
• Prepares golf carts for play following the standards set by the Club (ex: sharp pencils, towels, tees, and full sand bottles).
• Cleans and stores carts at the conclusion of play per standards set by the club.
• Cleans and stores all member clubs, and stores in the proper bag storage location.
• May be required to perform minimal cart maintenance.
• Range maintenance: presents practice facility with practice balls in boxes, bag stands with alignments sticks, and additional stations if needed for an event. Maintains ball inventory throughout the day.
• Constantly projects a friendly, helpful attitude to all members/guests.

Need to be 16+ years old with an eligible driver’s license.