Outside Sales Representative-Boards and Panels

Richelieu Hardware Ltd; Auburn (WA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Car allowance

Mileage reimbursement

Company cell phone

Group insurance program

401(K) with employer matching

Paid vacation, sick days, holidays

Job summary

Richelieu Hardware Ltd is seeking an Outside Sales Representative specializing in Board and Panel products to join our team in Auburn, WA. You will manage relationships with cabinet and furniture manufacturers and drive sales through consultative discussions.

You’ll work in the field three to four days a week with independent transportation, and you’ll stay current on Richelieu products while delivering a top-tier customer experience. Total earnings potential is $80,000–$110,000 annually.

Qualifications

• Outside sales experience within wood panels, laminates, and boards.
• Knowledge of wood grains including plywood is a plus.
• Proactive, coachable with a strong work ethic.
• Ability to schedule and manage time to deliver results.
• Excellent communication and interpersonal skills.
• CRM experience is an asset; university degree preferred.

Responsibilities

• Manage day-to-day sales activities with cabinet and furniture manufacturers.
• Conduct face-to-face meetings with customers to grow business opportunities.
• Grow territory by acquiring new customers and expanding relationships.
• Analyze buying patterns to become a preferred supplier.
• Provide superior customer service and be a trusted advisor.
• Stay updated on Richelieu products and market conditions.
• Maintain CRM data and generate regular reports.
• Travel in the field three to four days per week, with own transportation.
• Assist with lifting and moving items up to 50 pounds.

Skills

Outside sales

Product knowledge

Time management

Communication

CRM experience

Microsoft Office

Education

University degree preferred

Tools

CRM software

Microsoft Office

Job description

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking an Outside Sales Representative specializing in Board and Panel products to join our team.

Preferred candidates with knowledge on specific grains of wood, including plywood. Knowledge of wood through hands on experience or coatings experience is helpful.

Candidates must live in the local sales territory. Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

The Outside Sales Representative is responsible for the overall relationship and management of day-to-day sales activities towards cabinet and furniture manufacturers in his/her territory. You will successfully manage the sales of Richelieu product solutions through structured consultative sales discussions, ultimately serving as a business advisor towards your customers. By positioning yourself as an indispensable resource, you will enable your customers to solve problems and increase business results. In turn, you will be building a thriving business of your own.

• Increase Board and Panel product sales as a specialist in those categories, selling directly and partnered with others
• Schedule and hold face-to-face meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
• Maintain accountability for the growth of your territory, both through new customer acquisition as well as the development of existing relationships
• Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
• Provide a state of the art customer service experience, positioning yourself as their desired one-stop shop
• Educate yourself on, and continuously stay up to date with, Richelieu's product offerings as well as ever-changing market conditions and competitive analysis
• Hold responsibility for system information and reporting in CRM application
• As this position requires regular automobile travel, you must have your own independent, reliable transportation. This position requires you to work "in the field," making in-person visits to customers three to four days per week
• Position may require lifting/pushing/carrying items up to 50 pounds

What We Are Looking For

• Successful outside sales experience with wood panels, laminates, and boards (ideally in the kitchen and/or bath space)
• Preferred candidates with knowledge on specific grains of wood, including plywood. Knowledge of wood through hands on experience or coatings experience is helpful.
• Passionate, proactive, coachable, strong work ethic
• Ability to schedule and manage your own time, delivering on the activities that produce results
• Exceptional communication and interpersonal skills
• Analytical, planning, organizing, and monitoring skills
• Must be proficient with Microsoft Office applications; able to effectively use Excel, Word, Outlook, and Teams for daily responsibilities and tasks
• Experience in Customer Relationship Management (CRM) software an asset
• University degree preferred, but not required

Compensation and Benefits

• Total annual earnings (base pay + commission) potential for the first 1-2 years is estimated to be approximately $80,000-110,000 (with no cap on commissions; total earnings will likely increase over time)
• Monthly car allowance and mileage reimbursement
• Company cell phone
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company cell phone
• Paid vacation, sick days, and 9 paid holidays per year

We are an equal opportunity employer.