Outside Sales Representative

Casella Process Solutions; Massachusetts; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) matching

Career growth opportunities

Employee referral program

Paid time off and holidays

Parental leave

FCG University training

Job summary

Casella Process Solutions is seeking a driven sales professional to grow our presence in the Boston, Massachusetts market, with responsibilities spanning MA, RI, and CT. The role emphasizes building relationships with biotech and pharma accounts, developing new opportunities, and expanding Casella’s bioprocess equipment portfolio.

You will collaborate with engineering and operations teams, manage a strategic sales pipeline, travel throughout Southern New England, and work to position Casella as

Qualifications

• Strong technical background in bioprocessing and pharma manufacturing.
• Experience with stainless steel/reusable and single-use process equipment.
• Ability to build relationships and influence decisions.
• Strong communication, presentation, and interpersonal skills.
• Commercial mindset with drive and initiative to win business.
• Identify customer needs and translate knowledge into solutions.
• Able to work independently and manage priorities.
• Direct sales experience preferred but not required with strong potential.
• Willingness to travel throughout Southern New England.

Responsibilities

• Manage, retain, and grow an established customer base across MA, RI, CT.
• Develop new opportunities within biotech, pharma, CDMO, and life science accounts.
• Sell across Casella's portfolio including valves, pumps, fittings, single-use assemblies.
• Build relationships with engineering, manufacturing, operations, procurement stakeholders.
• Maintain a healthy sales pipeline and CRM records.
• Collaborate with internal resources and supplier partners to create solutions.

Skills

Bioprocessing tech

Single-use equipment

Relationship building

Communication skills

Commercial mindset

Needs assessment

Self-management

Sales experience

Travel willingness

Job description

Boston, MA Market Opportunity: Casella Process Solutions is seeking a driven sales professional to help us expand and strengthen our presence in the Boston, Massachusetts market. While this position supports customers throughout MA, RI, and CT, Boston and the surrounding life sciences market will be a primary area of focus for business development and growth. We are looking for someone who is excited to build relationships, develop new opportunities, and grow Casella’s presence within one of the country’s leading biotechnology and pharmaceutical markets.

About Us

Casella Process Solutions began in 1997 as Casella Sales and Marketing. In 2015, we rebranded our company as Casella Process Solutions to more accurately reflect the products and processes we represent. We serve the pharmaceutical and bio-tech industries in the Northeast with sanitary diaphragm valves, process flow components, fittings, mixers, heat exchangers and single use technology.

Our core product offerings continue to grow and evolve in direct response to our customers’ needs and technical industry advances. In early 2000, we created Quality Fabricators LLC, a custom stainless steel fabrication facility, to enable us to provide customized products and solutions such as manifolds, valve clusters, specialty fittings, or modifications to existing parts to integrate with new or current equipment. Quality Fabricators provides fabrication services to us as well as other organizations in the industry.

In 2014, we added a sales office in the mid-Atlantic region to serve customers from Washington DC to New York with our products and custom fabrication services. We became a Fluid Flow partner in 2017 connecting us to new market opportunities and expanding supply partners to enhance our ability to service customers with innovative new products for applications in both single use and traditional processing environments. Our technical sales people are knowledgeable about process manufacturing and procedures used in pharmaceutical and bio-pharm environments today. We are able to serve as consulting partners to help address unique situations in new or existing production challenges, for both stainless and single-use applications.

Our supply partners are continuously creating new solutions to improve productivity, respond to changing materials or regulatory demands, and ensure product integrity. We meet regularly with engineering and plant management staff to update them on new and emerging manufacturing solutions. We’re proud to assist in the integration of these technologies into the existing production regimen.

Casella Process Solutions maintains strong levels of valve inventory and will hold segregated inventory for our customers. With the ability to fabricate or modify 316L components through our sister company, Quality Fabricators, we are in the unique position to accommodate both routine and urgent situations.

Key Responsibilities:

• Manage, retain, and grow an established customer base throughout MA, RI, and CT.
• Develop new opportunities within biotechnology, pharmaceutical, CDMO, and related life science accounts.
• Sell across Casella's portfolio, including valves, pumps, gaskets, hoses, fittings, single-use assemblies, mixing systems, and other bioprocess equipment and components.
• Build relationships with engineering, manufacturing, operations, procurement, and other key customer stakeholders.
• Understand customer processes and identify opportunities where Casella can provide value.
• Develop account strategies and maintain a healthy sales pipeline.
• Work with internal technical resources and supplier partners to develop customer solutions.
• Maintain accurate customer and opportunity information in the CRM system.
• Consistently achieve sales and profitability objectives.

Qualifications:

• Strong technical background and knowledge of bioprocessing and pharmaceutical manufacturing.
• Experience with stainless steel/reusable and single-use process equipment and technologies.
• Demonstrated ability to build strong relationships and influence decisions within a customer organization.
• Strong communication, presentation, and interpersonal skills.
• Commercial mindset with the drive, competitiveness, and initiative required to develop and win business.
• Ability to identify customer needs, ask effective questions, and translate technical knowledge into solutions.
• Proven ability to work independently, manage priorities, and take ownership of results.
• Direct sales experience is preferred but not required for candidates with strong industry experience and demonstrated sales potential.
• Willingness to travel throughout Southern New England.

Why Build a Career with Us?

Everyone’s an Owner of the Company:

Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits:

Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training:

FCG University learning and training platform available to all employees offering over 80k courses.

Service Technician Career Growth:

Embarking on a Service Technician career with FCG opens the door to unparalleled growth and advancement. The vast network of opportunities available throughout North America ensures that as a Service Technician, you have the chance to not only refine your skills but also expand your horizons in diverse locations. We offer custom training with our FCG Service Technician Academy to support your career pathing.

Casella Process operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Flow Control Group is an equal opportunity employer. We celebrate diversity and encourage all to apply.