Outside Sales Rep

Transtar Industries Inc; Trenton (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

NMG is seeking an Outside Sales Representative to grow installer customer sales in the assigned territory. You will build and maintain installer relationships, manage a book of business, and drive sales plans with weekly branch meetings and daily customer visits.

You will report to the Director, Sales and Operations and travel daily to installer customers, leveraging CRM data to identify growth opportunities and promote promotions and new products.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 5 years outside sales experience.
• Dealership relationship management and sales experience preferred.

Responsibilities

• Establish and maintain installer book of business that meets/exceeds annual targets.
• Utilize CRM to record visit interactions and track activity.
• Analyze CRM data to identify category opportunities and grow customer base.
• Prepare status reports on activity, closings, and goals in CRM.
• Canvas new business opportunities and set up new accounts.
• Resolve customer concerns to improve satisfaction.
• Meet weekly visit targets and promote company initiatives.
• Collaborate with Branch Manager and Inside Sales to meet service expectations.

Skills

CRM experience

Customer facing

Interpersonal skills

Relationship building

Business analytics

MS Office

Sales mindset

Education

Bachelor’s degree or equivalent

Tools

CRM software

MS Office

Job description

Salary Range: $65,000.00 To $90,000.00 Annually

What you’ll be doing:

The Outside Sales Representative will be responsible for managing and growing installer customer sales in their area of responsibility. The Outside Sales Representative will be accountable for building and maintaining installer customer relationships and managing a book of business that meets and exceeds the NMG installer business sales growth plan.

The role will serve as the primary face of NMG to the installer customers and interactions with customers will include but are not limited to communicating promotional sales initiatives, discussing category growth strategies, troubleshooting and finding quick resolutions to customer concerns and issues, assist with accounts receivable, facilitate product training, communicate product line additions, assist with solutions that NMG can offer to grow and develop the customer’s business.

The Outside Sales Representative will report directly to the Director, Sales and Operations and will be responsible to implement sales plans to achieve sales targets. This position will require travel to installer customers daily and will be expected to achieve the weekly visit count expectations set by the company. Scheduled weekly meetings with branch managers for all locations that the OSR’s book of business conducts business with will be required to ensure that the customer’s service expectations are being met.

What we’re looking for:

• Establish and maintain an installer book of business that meets and exceeds year over year sales targets.
• Utilize CRM to record visit interactions
• Analyze CRM sales data to identify category opportunities to grow customer base
• Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals, coordinated in the CRM system
• Ability to canvas new business opportunities and facilitate the new account set up process
• Identify and resolve customer concerns or complaints in order to restore or improve upon customer satisfaction
• Meet company expectations for weekly customer visits
• Communicate company promotions, sales initiatives and business development programs to customer base
• Work directly with Regional Manager to develop monthly, quarterly and yearly sales plans
• Achieve individual monthly, quarterly and annual goals or sales plans as assigned
• Work as a partner with Branch Manager and Inside Sales Representatives to ensure customer service expectations are being met.
• Work with customers to achieve minimum of 50% of assigned revenue processed through Transend online ordering system.

KEY QUALIFICATIONS:

• Minimum 5years relevant experience in outside sales-related roles
• Bachelor’s degree or equivalent work experience in similar role
• Dealership relationship management and sales experience preferred

SKILLS & ABILITIES:

• Comfortable with customer facing interactions
• Excellent interpersonal and influencing skills
• Relationship building
• Strong customer service philosophy
• Proven track record of achieving aggressive growth.
• Strategic thinking skills with strong business analytical skillsets.
• Proven ability to work in a fast-paced,goal oriented environment while setting priorities and managing deadlines.
• CRM experience
• Proficiency in MS Office

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIREMENTS:

Daily travel required in Territory

What’s in it for you:

At NMG, we embrace a values based culture where we empower our team to make decisions, learn from taking risks and help each other grow professionally. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application.