Outside Plant Supervisor

Pencor Services, Inc.; Pocono Summit (PA); On-site; USD 90,000 - 120,000; Full time

Job summary

Blue Ridge Communications is seeking an Outside Plant Manager to lead and train installers and technicians, manage inventory, and ensure network performance of the HFC broadband system. The role requires Pennsylvania residency, a clean driving record, and strong leadership and communication skills.

You will coordinate with head end staff, report issues to upper management, and be on call to support network operations and policy enforcement as needed.

Qualifications

• HS Diploma or GED required.
• 3 years’ work experience in related field.
• Residency in Pennsylvania required.
• Valid PA Driver’s License with good driving record.

Responsibilities

• Direct management, training and coordination of unit installers and repair technicians.
• Control inventory and monitor/test/troubleshoot HFC broadband structure and branch network design.
• Maintain courteous professional relationships between all employees and inform upper management of issues.
• Enforce company policies and ensure employee safety; be on call and work outside normal hours when needed.

Skills

Leadership

Customer relations

Communication

Time management

Inventory control

Safety awareness

Policy enforcement

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

Company: Blue Ridge Communications

Shift: Monday-Friday 8AM-5PM and other hours as needed

This position involves the direct management, training and coordination of the activities of unit installers and repair technicians as well as controlling inventory. Must have the required knowledge to properly monitor, maintain, test and troubleshoot our companies HFC broadband structure and branch network design.

The Outside Plant Manager is responsible for maintaining courteous professional relationships between all BRC employees and plays a significant role in resolving system issues by working with head end staff. Will be required to inform upper management of any existing or potential issues when they arise. Other duties as assigned.

Qualifications:

• H.S. Diploma or G.E.D.
• 3 years’ work experience in related field
• Established residency in Pennsylvania
• Valid PA Driver’s License and good driving record
• Knowledge of HFC Broadband architecture
• Experience with coax tree and branch network design, construction, and troubleshooting
• Experience with installation and troubleshooting modem, phone and video
• Knowledge of fiber design, splicing, and troubleshooting
• FCC Proof of Performance, CLI, and system maintenance
• Understanding of power supply maintenance
• Understanding of test equipment and troubleshooting programs
• Experience with surveys and locates
• Knowledge of OSHA, NEC, and NECS codes as it relates to the cable industry
• Managerial / leadership Skills
• Computer and Technology Skills - Microsoft Office
• Customer relations Skills
• Communication Skills - oral and written
• Project / Time Management Skills
• Inventory Control Skills
• Ability to be on call and work outside normal business hours when needed.
• Ability to enforce company policies
• Ability to monitor employees and review work performance
• Ability to ensure employee safety
• Ability to examine and analyze systems to determine installation, service or repair needs

INDHP