Outside Plant Supervisor

Pencor Services, Inc.; Ephrata (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Job summary

Blue Ridge Communications is seeking an Outside Plant Manager in Pennsylvania to lead and train unit installers and repair technicians, oversee inventory, and ensure reliable HFC broadband network design and maintenance. The role requires hands-on knowledge of coax/tree branch networks, fiber design, splicing, and compliance with NEC/OSHA, plus strong leadership and communication skills.

You will collaborate with head end staff and report issues to upper management, and perform other duties as

Qualifications

• H.S. Diploma or G.E.D.
• 3 years’ work experience in related field
• Established residency in Pennsylvania
• Valid PA Driver’s License and good driving record
• Knowledge of HFC Broadband architecture
• Experience with coax tree and branch network design, construction, and troubleshooting
• Experience with installation and troubleshooting modem, phone and video
• Knowledge of fiber design, splicing, and troubleshooting
• FCC Proof of Performance, CLI, and system maintenance
• Understanding of power supply maintenance
• Understanding of test equipment and troubleshooting programs
• Experience with surveys and locates
• Knowledge of OSHA, NEC, and NECS codes as it relates to the cable industry
• Managerial / leadership Skills
• Computer and Technology Skills - Microsoft Office
• Customer relations Skills
• Communication Skills - oral and written
• Project / Time Management Skills
• Inventory Control Skills
• Ability to be on call and work outside normal business hours when needed.
• Ability to enforce company policies
• Ability to monitor employees and review work performance
• Ability to ensure employee safety
• Ability to examine and analyze systems to determine installation, service or repair needs

Responsibilities

• Direct management, training and coordination of unit installers and repair technicians.
• Maintain courteous professional relationships between all BRC employees.
• Resolve system issues by working with head end staff and informing upper management of issues.
• Other duties as assigned.

Skills

Leadership

Communication skills

Inventory control

Project management

Customer relations

MS Office

Network design

Troubleshooting

HFC broadband architecture

Education

H.S. Diploma or G.E.D.

Tools

Microsoft Office

Job description

Company: Blue Ridge Communications

Shift: Monday-Friday 8AM-5PM and other hours as needed

This position involves the direct management, training and coordination of the activities of unit installers and repair technicians as well as controlling inventory. Must have the required knowledge to properly monitor, maintain, test and troubleshoot our companies HFC broadband structure and branch network design.

The Outside Plant Manager is responsible for maintaining courteous professional relationships between all BRC employees and plays a significant role in resolving system issues by working with head end staff. Will be required to inform upper management of any existing or potential issues when they arise. Other duties as assigned.

Qualifications:

• H.S. Diploma or G.E.D.
• 3 years’ work experience in related field
• Established residency in Pennsylvania
• Valid PA Driver’s License and good driving record
• Knowledge of HFC Broadband architecture
• Experience with coax tree and branch network design, construction, and troubleshooting
• Experience with installation and troubleshooting modem, phone and video
• Knowledge of fiber design, splicing, and troubleshooting
• FCC Proof of Performance, CLI, and system maintenance
• Understanding of power supply maintenance
• Understanding of test equipment and troubleshooting programs
• Experience with surveys and locates
• Knowledge of OSHA, NEC, and NECS codes as it relates to the cable industry
• Managerial / leadership Skills
• Computer and Technology Skills - Microsoft Office
• Customer relations Skills
• Communication Skills - oral and written
• Project / Time Management Skills
• Inventory Control Skills
• Ability to be on call and work outside normal business hours when needed.
• Ability to enforce company policies
• Ability to monitor employees and review work performance
• Ability to ensure employee safety
• Ability to examine and analyze systems to determine installation, service or repair needs

INDLP